Lead Operations Engineer - Public Sector

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

** The Role*
* The Lead Operations Engineer will apply advanced engineering and network principles, theories, concepts and technologies to solve unusually complex problems and issues at Lumen.

** The Main Responsibilities*
* -    SDWAN Experience

-    Leads the development, evaluation and implementation of new and innovative principles, processes and

-    applications.

-    Exercises considerable latitude in decision-making under limited consultative direction toward

-    predetermined long-range targets.

-    Analyzes complex local and wide area network systems and/or customer network environment, including

-    planning, designing, evaluating, selecting operating systems and protocol suites and configuring

-    communication media with concentrators, bridges and other devices.

-    Resolves difficult interoperability problems to obtain operation across all platforms.

-    Configures systems to user environments.

-    Supports acquisition and implementation of hardware and software as well as subcontractor services.

-    Regarded as subject matter expert in applied research, development, and design of new products.

-    Acts as primary consultant to leadership detailing the technical requirements and specifications necessary

-    to obtain solutions.

-    May act as a technical project leader or provide work leadership for lower level employees.

-    Excludes those with full supervisory responsibilities.

-    Requires limited direction and guidance with most tasks.

-    GSA Clearance eligibility.

** What We Look For in a Candidate*
* -    Bachelor's degree with 8+ years of experience or commensurate work skills experience.

-    Solid interpersonal skills & a demonstrated ability to work collaboratively with a team

-    Must maintain the ability to self-manage assigned job role responsibilities to achieve desired performance

-    results.

-    Candidate must possess solid written & verbal communication skills. Demonstrates prior experience

-    interacting with customers.

-    Candidate demonstrates experience in the use of personal computers, including Microsoft Word, Excel,

-    and Outlook

-    Proficiency with presentations to technical and non-technical audiences; must be able to translate technical

-    terms and concepts to non-technical entities.

-    Ability to effectively prioritize and execute multiple tasks in a rapidly changing work environment

-    Flexibile work hours scheduled around 3:00pm-11:30pm (Monday-Friday) and oncall accessibility on rotation

Preferred:

-    Master's degree with 6+ years of experience

** Compensation*
* This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$105,786 - $141,047 in these states: AL  AR  AZ  FL  GA  IA    IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY

$111,074 - $148,099 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI

$116,364 - $155,152 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus…