Junior IT Escalation & Incident Coordinator
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-06-18
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Specialist, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company in Topeka, Kansas, is looking for a Junior Escalation Manager to support escalated IT incidents. This role is crucial for monitoring ticket status and ensuring effective communication within a federal environment. Responsibilities include managing the escalation process, documenting cases, and collaborating with technical teams.
The ideal candidate has a Bachelor’s degree and up to three years in IT support. A secret security clearance is required. Compensation ranges from $70,000 to $97,400, based on various factors.
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