More jobs:
Product Manager, Technical – Enterprise , Enablement
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Change Management -
Business
Change Management
Job Description & How to Apply Below
Responsibilities
- Own operational readiness activities supporting enterprise technology releases and organizational change initiatives
- Partner with Cybersecurity, product, engineering, infrastructure, and support organizations to operationalize technical changes impacting employees
- Design and coordinate support readiness activities including documentation, communications, escalation paths, support workflows, and knowledge management
- Ensure support organizations are equipped to successfully assist employees when new tools, policies, or system changes are introduced
- Serve as the connective layer between technical delivery teams and operational support organizations
- Build strong stakeholder partnerships across highly matrixed enterprise environments
- Coordinate release readiness activities across multiple concurrent initiatives with competing priorities and shifting timelines
- Develop and maintain operational documentation, knowledge articles, onboarding resources, support guidance, and self‑service content
- Ensure support processes and employee‑facing documentation are clear, actionable, and delivered at the appropriate time
- Evaluate support effectiveness post‑launch and identify opportunities to improve self‑service adoption, support readiness, and operational workflows
- Bachelor’s Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
- 5+ years of experience in technical product management, enterprise enablement, technical business operations, operational readiness, business systems analysis, or related enterprise technology environments
- Experience coordinating cross‑functional technical initiatives within large-scale enterprise organizations
- Strong written communication, documentation, and stakeholder management skills
- Experience working in fast‑paced environments with evolving priorities and ambiguity
- Ability to translate technical change into operationally executable support processes and communications.
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