Network Technician​/Systems Technician

at General Dynamics Information Technology in Topeka, Kansas, United States

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

MBI (T2)

Job Family: Technical Support Services

Computer Hardware, Networking Hardware, Software Support

3+ years of related experience

Own your opportunity to provide technical assistance to end users of the United States Postal Service. As a Network Control Technician, you’ll see the bigger picture on mission initiatives and where your career can go at GDIT.

As a Network Control Technician, the work you’ll do at GDIT will be impactful to the mission of USPS. You will play a crucial role in technical support functions at USPS.

• Provide technical assistance and training to end-users.
• Handle complex hardware and software support responsibilities, including troubleshooting, application support, hardware installation, hardware/software integration, evaluation of vendor software packages, interface with external hardware/software vendors, and customer service.
• Primary Technical Support for end users, including off-hours support.
• Install, modify, configure, upgrade, and troubleshoot personal computer hardware and software.
• Install, configure, and maintain peripheral equipment (e.g., printers, scanners, monitors, keyboards, IP phones).
• Perform physical maintenance of networking equipment (Wireless Access Points, Cisco switches, Ethernet cabling), including replacing failed access points and network switches.
• Diagnose hardware, software, and end‑user problems and take remedial actions.
• Assist with the implementation of procedural changes.
• Install, modify, configure, upgrade, and troubleshoot application‑related software, including but not limited to Microsoft products, Oracle Products, developer tools (Git, UFT, SQL Developer), virus protection, and general office automation.

• Bring your expertise and drive for innovation to GDIT.
• Must be a Network Control Specialist with relevant experience.

• + Bachelor’s degree in a relevant field from an accredited College/University is preferred.
• Alternative Path:
  If the candidate does not possess a relevant four-year degree, an additional four years of relevant work experience will be required.

• Minimum of 3-7 years of relevant experience.

• Ability to obtain and maintain a Public Trust clearance and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting.
• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

• On‑site in Topeka, KS.

The likely hourly rate for this position is between $50,150.00 – $67,850.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US‑based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.

To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment,…