IT Support Technician: First‑Line Tech & AV
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-07-20
Listing for:
The University of Kansas
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Computer Repair / Support
Job Description & How to Apply Below
The University of Kansas is seeking a Technical Support Technician (Tier I) to join the KU IT Technology Support Center. You will be the first point of contact for campus users, assisting with hardware/software, AV, printers, and basic network issues in a multi-platform environment.
Responsibilities include resolving issues via phone, email, chat, remote and in person, creating tickets, maintaining inventories, and contributing to knowledge-base articles; some projects and on-call shifts may
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