ServiceNow SAM Pro Technical Lead

CTG is seeking an experienced Service Now SAM Pro Technical Lead to provide technical leadership for an enterprise Software Asset Management (SAM) Pro implementation. This role will serve as the primary technical authority and client-facing solution lead, responsible for driving end-to-end Service Now SAM Pro implementation activities, assessing current capabilities, improving data quality, and delivering strategic recommendations to mature SAM processes.

The ideal candidate will have deep hands-on expertise with Service Now Software Asset Management Professional (SAM Pro), strong solution architecture skills, and the ability to lead technical teams while partnering directly with business stakeholders.

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* Location:

** Topeka, KS

** Duration:
** 9 months

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* Key Responsibilities:

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* + Lead end-to-end Service Now SAM Pro implementation initiatives, including assessment, design, configuration, and optimization.

+ Perform current-state assessments and data quality reviews to identify gaps and improvement opportunities.

+ Provide strategic recommendations and develop a roadmap to enhance SAM maturity and operational effectiveness.

+ Serve as the technical lead and primary point of contact for client-facing solution discussions.

+ Provide architecture guidance, technical oversight, and mentorship to implementation teams.

+ Collaborate with stakeholders to translate business needs into scalable Service Now solutions.

+ Drive SAM Pro best practices, governance, and process improvements across the platform.

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* Required Skills:

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* + Service Now Software Asset Management Professional (SAM Pro) expertise.

+ Proven experience with end-to-end SAM Pro implementations.

+ Strong background in current-state assessments and data quality analysis.

+ Experience developing SAM strategies, recommendations, and implementation roadmaps.

+ Strong client-facing consulting and solution leadership skills.

+ Technical leadership and team mentorship experience.

+ Advanced understanding of the Service Now platform, configuration, and architecture.

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* Required Experience:

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* + Extensive hands-on Service Now SAM Pro implementation experience.

+ Demonstrated success leading complex Service Now initiatives from discovery through deployment.

+ Experience serving as a technical lead, architect, or senior consultant on Service Now projects.

+ Ability to communicate complex technical concepts to both technical and business audiences.

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* Education:

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* + Bachelor's degree in Computer Science, Information Technology, or related field preferred, or equivalent experience.

+ Service Now certifications in SAM Pro, Software Asset Management, or related Service Now disciplines preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

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* To Apply:

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* To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

** About CTG*
* CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.

With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey.

For more information, visit   .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any…