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Medicaid Call Center Manager - Onsite Topeka
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-08-22
Listing for:
Maximus
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Project Manager, Change Management
Job Description & How to Apply Below
Maximus is seeking a Call Center Manager to support a Medicaid Eligibility program onsite in Topeka, KS. You will oversee daily call center operations, ensuring performance metrics and SLAs are met, while coordinating with QA and Training teams to improve quality and staff development.
The role requires leadership to drive omnichannel support, compliance, and process improvements. A bachelor’s degree with 5+ years of relevant experience is preferred, and eligibility for an onsite assignment is
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