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IT Support Technician

Job in Topeka, Shawnee County, Kansas, 66652, USA
Listing for: Socket.dev
Apprenticeship/Internship position
Listed on 2026-09-14
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 45000 - 70000 USD Yearly USD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

What this role looks like:

Supports day-to-day operations in the Information Technology department related to the implementation, execution, and maintenance of IT end-user devices and administration. Supports the credit union by providing end-user support across all departments. Successful candidates will share Envista's Core Values of Integrity, Empower, Unity, Impact, and Exceed.

The day-to-day:
  • Support PCs and laptops across the credit union including hardware and software application support. Troubleshooting abilities across a wide variety of configurations, software, and systems, as well as integrations with various hardware.
  • Support end user configurations and provisioning across on-prem and cloud environments for users, groups and systems.
  • Assist with supporting and troubleshooting networked equipment and endpoints including switches, printers, UPS battery backups, and various production machines
  • Collaboration with internal external stakeholder to resolve client issues. Administer control over end-user hardware and software assets of the Credit Union as well as related supplies and accessories, through maintenance of inventory logs. Maintain detailed documentation.
  • Train Envista staff on use of standard PC-based software.
  • Perform other job-related duties as assigned.
Knowledge &

Skills:
  • Configuring, installing & supporting all network infrastructure including computers, servers, switches, printers and Office 365.
  • Understanding of Windows Server.
  • Networking experience switches/routers.
  • Active Directory, DNS, Group Policy.
  • Ability to manage multiple projects, prioritize deadlines, and collaborate across teams.
  • Familiarity with financial services or regulated industries preferred but not required.
Education & Experience:
  • One year to three years of similar or related experience.
  • (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job‑specific skills acquired through an apprenticeship program.
Our benefits:
  • Competitive Compensation
  • Performance Incentives
  • Community Involvement
  • Career Advancement
  • Educational Opportunities
  • Health & Wellness Benefit
  • Paid Time Off
  • Health & Dental Insurance
  • Life & Disability Insurance
  • 401(k) Plan with company match
  • Pet Insurance
  • Employee Assistance Program
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