Delivery Driver

JOB SUMMARY

Cleans, disinfects, and functionally checks medical equipment, delivers, and instructs on medical equipment and supplies to home care customers in their place of residence, and provides highly responsible patient care services. Applicant must be 21 years of age or older.

• Participate in on-call rotation.
• Safely drives and maintains company vehicles.
• Securely loads and stages delivery vehicles.
• Functionally checks and selects ordered medical equipment and supplies.
• Prioritizes and coordinates deliveries, pick‑ups, and service calls in an efficient manner.
• Educates home care customers and other end users on medical equipment and supply use by covering key operating features and performing demonstrations.
• Interacts with patients and customers that may be of various ages.
• Performs assessments and reassessments of each customer's care or service needs.
• Collects accurate patient information to support care, service, and treatment operations, which includes demographic, billing, and medical information.
• Refers service complaints and compliments to appropriate personnel.
• Participates in traditional and e‑learning programs.
• Works effectively with other company employees, managers, and departments.
• Performs all job functions with Company Mission, Vision, and Goal Statements in mind.

High school diploma or general education degree (GED); three months industry related work experience and/or training; or equivalent combination of education and experience. No professional certificate or licensure required, although preferred.

Must demonstrate proficient ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

Applicant must have a clean state criminal background, clean drug test, valid driver's license. Additionally, the applicant is expected to demonstrate the ability to quickly acquire knowledge of departmental program structure (Mission, Vision, and Goal Statements) and department policies and procedures. Must be able to work a flexible schedule, as needed, and can demonstrate effective time management skills while working independently with minimal supervision.

Must demonstrate proficient ability to foster professional working relationships utilizing strong interpersonal and communication skills organization-wide.

Requires the ability to safely operate a company vehicle; stamina to maintain attention to detail despite interruptions; strength to lift and carry machinery and/or equipment weighing up to 100 pounds; vision to read printed materials, computer screens and road signs; hearing and speech to communicate in person and over the phone; manual dexterity to perform job functions and stamina to frequently sit for extended periods of time.

Must demonstrate proficient ability to understand, interpret, and apply an extensive array of complex mathematical instruction and information through analytical collection of factual data to produce logical solutions and/or conclusions where only limited standardization exists.

Must demonstrate proficient ability and practical knowledge of computer use. Additionally, the applicant must demonstrate the ability to learn quickly and proficiently to use company specific software programs and any other handheld or technology tools as required for completing job tasks.

Must demonstrate proficiency and productivity in a fast‑paced environment with unscheduled interruptions while maintaining acceptable judgment, responsibility, and assumption for decisions, consequences, and results. Applicant must demonstrate good organization, time management, and communication skills. Occasionally an adjusted work schedule is required to accommodate company needs.