Director of Operations

The Osborne Company
Director of Operations

Location: Topeka, KS | Remote or Hybrid

The Osborne Company is seeking an experienced Director of Operations to lead and own all construction operations across the company. This is a high-impact leadership role responsible for translating company strategy into execution—overseeing project delivery, driving team performance, and ensuring operational systems run effectively without constant oversight.

This is not a passive leadership position, and it is not a project management role. We're looking for someone who can take full ownership of operations, build accountability across teams, and ensure consistent execution across all projects.

IMPORTANT:
This role requires extensive commercial construction operations leadership experience. Candidates without direct construction operations management experience will not be considered.

Osborne is a Topeka, Kansas-based commercial general contractor proudly celebrating 50 years of building across the country. We specialize in design-build construction, facilities maintenance, and electric vehicle (EV) infrastructure, one of the fastest growing sectors in commercial construction.

Our projects are fast paced, often multi-site, and require strong coordination across teams and regions. With a strong foundation built on integrity, dependability, and quality, we're known for doing what's right—every time. Our team is made up of smart, humble professionals who value accountability, consistent execution, and long-term partnerships. Learn more at:

• Own day-to-day construction operations across all active projects and regions
• Lead, manage, and hold accountable Project Managers, Coordinators, and Superintendents
• Maintain full visibility into project schedules, staffing, and performance
• Run regular operations meetings and ensure follow-through on priorities and commitments
• Ensure alignment across teams, with clear expectations and accountability

• Own financial performance across all projects, including job cost tracking, forecasting, and margin accountability
• Monitor revenue, costs, and profitability across the project portfolio
• Identify risks early and take action to protect project and company performance

• Build, implement, and enforce operational processes across estimating handoff, project execution, and closeout
• Lead and ensure consistency in Transfer of Authority (TOA) between estimating and operations
• Identify and eliminate operational bottlenecks before they impact project delivery

• Develop and lead high-performing PM, Coordinator, and Superintendent teams
• Hold team members accountable to performance expectations and project outcomes
• Partner with HR on hiring, onboarding, and performance management
• Address performance gaps and build bench strength across operations

• Maintain visibility across all active projects and step in where needed to keep work moving
• Support teams in resolving issues while reinforcing accountability
• Participate in key client conversations and maintain strong relationships

• Operations running smoothly across all projects with minimal escalation
• Clear visibility into project performance, staffing, and financials
• Strong alignment between estimating and operations (consistent TOA process)
• PM and field teams operating with accountability and minimal oversight
• Owner is less involved in day‑to‑day operational decision‑making

• Have 7‑10+ years of commercial construction operations leadership
• Have managed PMs, Supers, and Coordinators across multiple projects
• Thrive in high‑accountability, fast‑paced environments
• Take ownership of outcomes and hold others accountable without hesitation
• Have strong financial acumen (job costing, forecasting, profitability)
• Can build systems and processes that work without you in the room
• Communicate clearly with both field teams and executive leadership
• Are willing to travel as needed to support projects

• Have never managed people you did not hire
• Avoid conflict or…