Branch Supervisor

Company: Core First Bank & Trust

Position: Branch Supervisor – In Store Locations

Reports to: Senior Branch Sales Manager

Classification: Full-Time, Non-Exempt

Hours: Typically, forty (40) hours per week between 8:00 am – 6:00 pm Monday – Friday, 8:00 am –2:00 pm Saturday and Sunday

Location: Dillon's East - Topeka, KS

Supervises a designated branch to achieve established production and other goals.

• Supervises day-to-day branch operations, including scheduling staff
• Directly supervises and motivates branch staff to create a team environment
• Responsible for continued training, including providing spot coaching and feedback
• Supervises branch sales process, including new banking accounts, loan applications, and referrals
• Opens banking accounts, processes loan requests, runs teller transactions, and handles escalated customer service issues
• Supervises in accordance with Retail Essentials and the Branch Audit Program
• Tracks progress towards and achieves branch sales performance goals
• Assists in interviewing Personal Bankers and Lead Personal Bankers

• Education:
  
  High School Diploma or equivalent required, college degree preferred
• Experience:
  
  Requires one (1) year of supervisory experience and two (2) years of banking experience. Sales experience preferred
• Work involves interactions with others and may be of a personal or sensitive nature when working through escalations. Additional skills include developing relationships, motivating, influencing, and training others. Composure and professionalism when handling complex situations.
• Approachable and caring, with strong ability to relate and empathize. Sales and marketing awareness and aptitude. Goal-oriented, strong initiative, and ability to delegate. Knowledge of Microsoft Office Suite.

• Adherence to Core First Values;
  Respect, Communication, Integrity, Initiative, and Accountability. A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required, including the ability to lift up to fifty (50) pounds.

Travel is primarily local during the business day, although some local evening and weekend travel may be expected.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.

Core First provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Core First Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.