Director of Transportation | PACE Program

Midland Care Connection

Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas.

Designed to help older adults remain safely in their homes rather than entering nursing facilities. It provides complete medical care, rehabilitation, medications, transportation, social services, and supportive therapies—all coordinated by an interdisciplinary care team. Participants receive personalized care plans tailored to their unique needs, along with access to a PACE center for social activities, meals, and clinical services. By integrating medical and supportive care under one program, PACE helps seniors maintain independence, improve quality of life, and continue living in their communities with dignity.

Provides leadership and oversight for all transportation operations that support participant care. This role is responsible for ensuring participants are transported safely, efficiently, and on time to the PACE center, medical appointments, and other approved services. The Director develops transportation policies and procedures, manages department budgets, oversees vehicle maintenance and regulatory compliance, and ensures the transportation program meets all PACE and state requirements.

The Director also supervises transportation staff, including schedulers, dispatchers, and drivers, providing coaching, performance management, and training. They work closely with the interdisciplinary care team to align transportation services with participant care plans and identify opportunities to improve service delivery. Additional responsibilities often include analyzing transportation metrics, optimizing routes and staffing levels, managing vendor relationships, addressing participant concerns, and implementing strategies to improve efficiency, safety, and customer satisfaction.

• Bachelor's degree in business administration, healthcare administration, logistics, transportation management, or a related field (or equivalent experience)
• Several years of transportation, logistics, fleet management, or operations leadership experience
• Previous supervisory or management experience
• Strong leadership, organizational, and problem‑solving skills
• Knowledge of transportation regulations, safety standards, and compliance requirements
• Experience managing budgets and departmental resources
• Excellent communication and interpersonal skills
• Proficiency with transportation management and scheduling software

• Experience in a healthcare, senior services, PACE, or human services environment
• Knowledge of PACE regulations and participant-centered care models
• Experience managing a fleet of vehicles and transportation staff
• Lean process improvement or quality improvement experience
• Familiarity with electronic health records (EHR) and healthcare operations

• Health insurance options for employees and dependents
• Dental, vision, and prescription drug plans
• Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
• Paid Time Off (PTO), Personal and Taking Care of You Days
• Holiday pay (six holidays per year)
• 403(b) ERISA Retirement Plan, match provided
• Free group life and AD&DD insurance of $20,000
• On-site education center to provide professional development and CEU credits
• Free Employee Assistance Program (EAP) for employees and dependents
• Paid monthly volunteer time at non-profit organizations
• Uniform Allowance Program

Are you a strategic leader with a passion for operational excellence and serving older adults? Join Midland Care Connection as our Director of Transportation and lead a team dedicated to providing safe, reliable, and compassionate transportation services that support participant independence and well‑being. If you're ready to make a meaningful impact, drive innovation, and help shape the future of transportation within our PACE program, we encourage you to apply today.

Midland Care Connection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.