Enrollment and Eligibility Manager
Listed on 2026-08-07
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Management
Healthcare Management, Operations Management
Enrollment and Eligibility Manager
Essential Duties and Responsibilities:
- Stay updated on Enrollment and Eligibility performance standards, corporate, and project policies.
- Assist and inform staff about these policies and procedures.
- Provide guidance when handling escalated complaints and appeals.
- Identify and resolve employee issues, problems, and concerns.
- Address quality concerns with the Supervisory team regarding application and appeal reviews and corrections.
- Analyze weekly statistics, prepare daily and weekly reports.
- Monitor performance objectives for Enrollment and Eligibility Staff.
- Coach teams, set expectations, conduct performance evaluations, and support career development for assigned staff.
- Assess performance, provide appraisals, and implement corrective actions as needed.
- Evaluate training needs to ensure staff remains current with multiple programs.
- Keep leadership informed on quality, training, policies, procedures, staff issues, and departmental performance.
Minimum Requirements:
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.
An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 65,000.00 Maximum Salary $ 75,000.00
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