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Resident Experience Manager — Lead Service & Growth
Job in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-08-20
Listing for:
Kids for the Future
Full Time
position Listed on 2026-08-20
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Birge & Held is seeking a Customer Experience Manager in Topeka, KS to lead the day-to-day customer experience, oversee resident interactions, and drive leasing performance. This role reports to the Operations Manager and focuses on delivering outstanding service while managing resident concerns and process improvements.
The ideal candidate has at least 3 years in a customer-service leadership or related role, with proficiency in property management software and MS Office.
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