Heavy Duty Fleet Operations Manager

Job Description

START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Fleet Operations Manager, you’ll be part of a fast-paced team, driven to succeed and empowered to develop your operations & managerial career.

The Operations Manager II (SM II) manages the operations and personnel for locations with up to 131 - 370 equivalent truck units. May have Operations Supervisors, Technicians-In-Charge, and/or Customer Service Coordinators, as well as Technicians, Service Employees and/or a Parts Responsible Person to support the needs of assigned location. The Operations Manager II must be able to accomplish results through direct involvement and limited delegation of work and responsibilities, thus ensuring business objectives and labor requirements are met.

The Operations Manager II is responsible for ensuring the customer's needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business measured through leadership competencies and business metrics. This position is responsible for the management of the location(s) performance against metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices.

As with all FMS Shop positions, the Operations Manager II is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position to prepare incumbents for the Senior Operations Manager role.

If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. Competitive pay plus bonus & fast growth, full benefits package, 401k employer match, PTO, and a discount on shares.

Ryder has most recently been named One of Most Trustworthy Companies in America () by Newsweek , America's Best Large Employers () by Forbes , World's Most Admired Companies () by Fortune Magazine , Top Company for Women to Work for in Transportation () by Women in Trucking, Overdrive Award () by General Motors , Food Logistics' Top 3PL Award () by SDC EXEC , Reader's Choice Excellence Awards by Inbound Logistics , & Top Women to Watch in Transportation () .

We have the largest EV footprint in the U.S. In addition to that,
Verizon has recognized Ryder with Supplier Environmental Excellence Award.

• Operations Management:
  
  Responsible for the execution of work analysis, vehicle planning and scheduling, scheduling and assigning work to technicians, productivity tracking and optimization, shift and shop meetings, and RO review and approval.
  
  Directly involved in Labor Planning by evaluating incoming work and allocating resources, balancing shift schedules, and level loading work load to maximize efficiency and productivity.
  
  Responsible for optimizing labor at the shop, and ensuring the optimal mix of straight time, O/T and Outside Repair.
  
  Responsible for optimizing shift patterns to match supply of qualified tech hours versus the availability of equipment based upon customer operating hours.
  
  Oversee the execution of the Automated Planning System (APS).
• Labor Management:
  
  Provides management, training and development of all personnel assigned.
  
  Responsible for Performance Management of all assigned personnel.
  
  Responsible for successful development and execution of the Technical Training Plan in coordination with the Field Training Team. Ensure TOPS plan is…