Production Supervisor

Overview

Win the shift by ensuring that all aspects of the shift, such as product, equipment, and processes, adhere to world-class standards for quality, efficiency, and safety. Foster a culture of associate engagement by respecting, including, and empowering all associates. Uphold and promote our E5 Leadership Behaviors:
Embrace the Consumer, Ensure Operational Capabilities, Empower and Involve, Engage and Develop, and Expect Ownership and Accountability.

• Identify issues, assign actions to the appropriate team member, and follow up to ensure completion. Escalate issues to department leaders as needed.
• Coach associates toward an independent, problem-solving mentality to consistently achieve world-class standards.
• Operate with a One Team mentality by collaborating across departments to solve issues and ensure production is on schedule.
• Prepare priorities for you and your team for the upcoming shift.
• Communicate and coordinate important issues with the right team members, including cross-functional partners, incoming shift team leaders, and department leadership.
• Deliver on key performance indicators for people, quality, safety, service, and cost.
• Engage and develop core competencies in associates through onboarding, training, coaching, and consistent performance feedback.
• Achieve all safety goals and deliver on safety awareness programs in order to eliminate unsafe acts and conditions contributing to workplace injuries.
• Comply with workplace standards, company policies, and government regulations.
• Ensure product quality, advising others on necessary formula and process adjustments to keep product runs within specification.
• Lead the team of associates to serve sales by achieving production schedule attainment, KPIs for throughput, and shipping on time, in full.
• Ensure cost efficiency by reducing waste, decreasing downtime, and overseeing appropriate staff scheduling.
• Utilize tablets and essential applications (e.g., SOMAX, Rever, Shift Guides, Intelex) to keep processes running effectively.
• Think strategically about business needs, set data-based priorities, and build plans with associates, fellow team leaders, and department leaders to improve business KPIs.
• Set the standard: overall responsibility for universal achievement of Operations Excellence standards and practices for the team.
• Work a flexible schedule, including weekends and holidays, to accommodate operational needs.
• Read and follow written procedures accurately, ensuring compliance with established guidelines and protocols.
• Work ground-level with proper safety equipment, demonstrating a strong commitment to safety practices; also able to work in a non-air-conditioned environment.
• Build a culture of continuous improvement and operational excellence, providing consistent leadership in collaboration with bakery leadership and associates.
• Drive the realization of Operations Excellence efforts across the team, utilizing strong decision-making skills and flexibility.
• Support and develop individuals to assume greater responsibilities and personal contribution, motivating team members.

• High School diploma or equivalent required.
• 2‑5 years of experience in production, preferably in the food processing industry or fast-paced manufacturing environment.
• A combination of education, training, and experience that results in demonstrated competency to perform the work may be substituted.
• Excellent communication skills (verbal and written), including the ability to lead difficult conversations.
• Proficiency-level computer skills including MS Office applications; KRONOS knowledge is a plus.
• Strong organizational skills and ability to handle multiple tasks/projects.
• Willingness to work varied shifts, including nights, weekends, and holidays.
• Ability to read English and follow written procedures accurately.
• Commitment to safety practices; ability to work in non-air-conditioned environments.