Department Manager

Brief Description

• Provide quality leadership, knowledge, and skills to mailing services associates, creating a motivating work climate to achieve a teamwork environment
• Must be able to use good judgment when analyzing facts and solving problems and can make decisions in a timely manner
• Assist the Plant manager by ensuring that all mail quality assurance policies and procedures are always followed
• Monitor the overall performance of mail services including control of production capability and labor costs
• Schedule all services staff daily to meet production demands
• Provide necessary signoffs and approvals to all MS operators before beginning new jobs during the assigned shift
• Take appropriate corrective action to maximize performance
• Assist all MS staff with set-ups, troubleshooting, and preventative maintenance on equipment.
• Following up on all corrective action
• Report all mechanical problems or supply deficiencies to the appropriate support personnel and the Plant Manager
• Monitor all hourly/shift production counts and quality control checks to ensure that production targets are reached while maintaining the highest level of quality
• Coordinate with other production departments to ensure that all needed materials arrive in your department in a timely manner to meet scheduled tasks
• Coordinate all inbound and outbound material movement by giving clear and concise instructions to the department material handlers
• Proactive in alerting the Plant Manager to any potential issues that would negatively impact mailing schedules
• Actively participates in the continuous improvement process for quality control, productivity, and operating procedures
• Maintain a clean and safe working environment
• Requires ability to be present and available at scheduled times and locations as outlined in work schedule

Transferable mechanical or technical skills — printing experience is a plus but not required. (We will train you.)

You’re a great fit if you have:

• Exemplary associate status within the organization
• Excellent communication skills with basic computer skills
• Thorough and satisfactory knowledge of all relevant mail services processes, ink jetting, inserting, tabbing, affixing, folding, sorting etc.
• Thorough knowledge of the equipment used in Various Departments
• Very strong leadership skills and quality decision‑making ability
• Must be able to take direction and communicate effectively with Plant Manager

• High School diploma or equivalent
• 5 years of experience preferred

• Must be able to consistently lift 50lbs
• Required to stand for long periods of time, bend, reach and move about the facility
• Required to grip twist and turn both hands for long periods of time

• Shift differentials + overtime opportunities
• Hands‑on training with experienced adjusters
• Long‑term advancement opportunities into senior technical, maintenance, or supervisory roles
• Supportive culture with long‑tenured team members
• A stable, growing company with over a century of success