Director of Community Engagement

Director of Community Engagement

The Director of Community Engagement leads community engagement and needs assessment efforts that support and strengthen Health Source Integrated Solutions' statewide services. The Director will be responsible for ensuring alignment of community engagement efforts with the organization's strategic goals and mission. The role will take a data-driven and evidence-based approach to increasing awareness of existing services and evaluating opportunities to align the services of Health Source, and our partners, with the needs of the community at-large.

The Director will lead Health Source's community engagement and outreach efforts and work collaboratively with internal and external partners to ensure appropriate representation of statewide services at relevant local, state, and national events. The position will serve as a bridge between Health Source and the communities it serves, bringing forward community feedback, emerging needs, system gaps, and partnership opportunities to inform program strategy, improve service accessibility, and strengthen the overall system of support.

The Director will also lead and coordinate Community Needs Assessment (CNA) services provided by Health Source to Community Mental Health Centers (CMHCs) and Certified Community Behavioral Health Clinics (CCBHCs) across Kansas. The position will work collaboratively with participating organizations to assess community behavioral health needs, engage stakeholders, identify service gaps and access barriers, evaluate community assets and resources, and develop actionable findings that support CCBHC planning and service delivery.

The Director will help establish a consistent and scalable CNA approach that supports participating organizations in meeting applicable CCBHC requirements while remaining responsive to the unique needs and characteristics of their communities.

As Health Source and its statewide service systems continue to develop, the Director will help establish the relationships, processes, tools, and infrastructure necessary to build sustainable community engagement and CNA functions. As funding and programming needs permit, the position may also supervise or coordinate additional staff supporting this work. Statewide travel will be required as needed.

Essential

Job Responsibilities:

Community Engagement & Stakeholder Relations – 30%

• Lead targeted engagement with priority populations and communities, particularly those that may experience barriers to awareness, access, or use of contracted statewide services.
• Build and maintain a statewide network of community contacts that supports ongoing communication, engagement, and understanding of community needs.
• Work with Health Source's quality and data professionals to collect, analyze, evaluate, and implement customer, community, and stakeholder feedback, to inform continuous quality improvement, program strategy, and organizational decision-making.
• Identify system gaps, emerging needs, and partnership opportunities that can strengthen coordination, expand access to services, and improve the reach and effectiveness of statewide services.
• Ensure representation of Health Source's statewide services in relevant coalitions, work groups, professional associations, community forums, meetings, and other stakeholder settings, serving as the representative when appropriate and identifying other Health Source staff and leaders as needed.
• Build collaborative relationships with service providers, state agencies, suicide prevention organizations, emergency response systems, rural and frontier communities, Tribal communities, veteran-serving organizations, schools and youth-serving organizations, healthcare providers, and other key system partners.

Education, Awareness & Community Participation – 30%

• Develop and coordinate community education and awareness activities that increase understanding of Health Source's statewide services and how to access and use them.
• Identify opportunities to expand awareness and engagement among communities and populations with limited awareness of or access to available services.
• Coordinate presentations, informational sessions, community conversations, outreach activities, and other opportunities for public education and engagement.
• Collaborate with marketing, state agencies, and other appropriate stakeholders to align community-facing activities with messaging, branding, and statewide awareness efforts.
• Create and support meaningful opportunities for…