Triage Nurse

Responsibilities

• Provide professional assessment of patient health concerns primarily over the telephone (approximately 90% phone interaction), using clinical knowledge and established protocols without the advantage of visual or face-to-face inspection.
• Determine the severity of patient symptoms across all age groups, directing callers to appropriate emergency services when critical, or recommending standard medical follow-up and health education based on triage protocols.
• Coordinate medication refills with providers and pharmacies, and assist with patient referrals to physicians, specialists, and ancillary services.
• Provide occasional in-person triage and patient navigation assistance in the clinic lobby when needed.
• Support clinic medical assistants with clinical guidance and task coordination during busy operational windows.
• Assist in the development, review, and documentation of formal clinical protocols related to triage job functions.
• Maintain absolute patient confidentiality at all times and document all assessments, recommendations, and patient interactions meticulously within the electronic record.

• Graduate from an accredited school of nursing required
• Current, unrestricted State of Kansas licensure as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) required.
• Current CPR certification (or willingness to obtain within the first 30 days of employment)
• Previous nursing experience required so you can handle clinical phone triage, coordinate medication refills, and manage potentially distressing calls; prior experience in public health, outpatient primary care, or critical care environments is highly preferred
• Competitive base hourly pay scale tailored to your specific licensure track, nursing experience, and years of service
• Predictable Monday through Friday schedule with no evenings, overnights, or weekend requirements
• Generous paid time off (PTO) program starting at 15 days annually and increasing with years of service
• Comprehensive medical, dental, and vision insurance package
• Robust retirement planning
• Employer-provided short-term and long-term disability insurance coverage
• Flexible cafeteria plan options for additional customized benefits