Specialist​/Sr. Specialist Quality Manufacturing

Specialist/Sr. Specialist Quality Manufacturing

A part of Colgate-Palmolive since 1976, Hill's Pet Nutrition offers the highest-quality pet nutrition available through product lines Prescription Diet® and Science Diet®. Veterinarians worldwide recommend and feed their own pets Hill's products more than any other brand of pet food. Available in approximately 80 countries around the world, our extensive line of products includes more than 60 Prescription Diet brand pet foods and more than 50 Science Diet brand pet foods.

We believe all animals should be loved and cared for during their lifetimes. That is why we are proud our pet foods can make a difference in your pet's life. A career at Hill's Pet Nutrition or Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

The Specialist/Sr. Specialist Quality Contract Manufacturing is part of the global program for contract manufacturing and Quality Standards implementation. Focus includes but it is not limited to the following areas:

• Coordinate the North American Contract Manufacturing (CM) quality program
• Support CM operations to incorporate and comply with Global CM Quality Standards
• Work with S&T to ensure the CM specifications for finished goods and raw materials are updated and in compliance with applicable regulation and the Global CM Quality Standards
• Drive CMs to action continuous improvement activities
• Manages and coordinates the execution of the Enhanced Supplier Management program for North America (NA) CMs
• Supports the Quality representative for the CM Technology Transfer process
• Support Quality Compliance initiatives as required (Quality standards implementation and auditing programs, etc.)

Responsibilities:

• Manage the NA region CMs to ensure adherence to Global CM Quality Standards, applicable FSMA regulations, completion and distribution of the site annual management reports, drive continuous improvement, and Quality Technical Agreements.
• Manages the NA region customer complaint investigations. Ensures proper documentation, CAPA, MoC and failure investigations (including microbiological incidents).
• Manages and reports KPI results (Non-conformance, consumer complaints, FG release time, Coman mock recalls, etc.).
• For the NA region, assures acceptable KRSs are reviewed and approved prior to releasing product from the contract manufacturer's control, as defined and required on Hill's specifications and regulatory requirements.
• Ensure all product non-conformances are properly investigated, documented and approved by Corporate Quality prior to product release
• Drives completion of the annual CM risk assessments and coordinates the execution of the audit program in NA.
• Ensure that ESM KPIs are met and reported to leadership. Provide guidance to maintain CM's audit readiness.
• Participate in the Global Compliance Program, supporting Quality Standards Implementation follow up, participate in the auditing programs (internal audits, supplier audits, corporate audits, FSMA readiness, etc.)
• Ensure that I&S have all CM formulas and specifications updated in the PDM system. Ensure the Net Ops/Procurement/CS&L formally communicates to the CM the updated formulas and specifications.

Required Qualifications:

• Bachelor's degree in Food Science, Biology, Chemistry, Engineering or other related field
• 4+ years manufacturing experience in a Food or drug/ cGMP environment
• 3+ years experience in Quality related field
• Working knowledge of FDA regulations, Food Safety, or cGMPs

Preferred qualifications:

• Masters of Food Science, Biology, Chemistry, Engineering or other related field
• Certification in PCQI, SQF Practitioner, BPCS Certified Auditor
• Familiar with EU/Brazil/Japan/China food regulations

Compensation and Benefits:

Salary Range $97,000.00 - $ USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits:
Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic…