Retail Display Installer – Technology

Overview

Job Type: Per Required Need

Work Location:

Market - SS - KS - Topeka

Technology

Location:

Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement

Schedule:

Work Monday–Friday | Weekends are not required!

2020 Companies seeks a reliable, detail-oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP.

In this role, you’ll execute a wide range of in‑store tasks, including: installing and updating sales floor fixtures and endcaps, performing buildouts, resets, and display repairs, following plan‑ograms and client‑specific directives. You’ll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you’ll manage store‑level relationships and ensure top‑quality execution on every project.

• Respond to and maintain consistent communication with field services management within 24 hours.
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixtures.
• Complete necessary forms, images, surveys associated with each job/assignment before leaving the job site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Submit accurate timecards and report anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Be available for weekend assignments as needed.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Execute all directives as provided, completing tasks fully and completely.
• Work closely within the shared services team to ensure goals, identify opportunities for improvement, and drive solutions while ensuring operational efficiencies.
• Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders.
• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Ensure customer and client satisfaction is met or continually improved upon according to established shared service field KPIs.

• Age / Eligibility:
  Must be 18 or older and authorized to work in the United States.
• Availability:
  Flexible Monday‑Friday; weekend and holiday availability as needed; early morning and late‑night availability as needed.
• Physical Abilities:
  Climb a ladder up to 10 feet; safely lift and carry up to 60 lbs; kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability:
  Adjust to the ever‑changing variety of tasks and work environments.
• Communication
  
  Skills:
  
  Effective communication via phone, text, and email; use a smartphone for clocking, uploading photos, downloading applications, and internet connectivity.
• Education:
  
  High school diploma or equivalent.
• Experience:
  
  Previous retail or merchandising experience is beneficial but not mandatory. Preferred installation and merchandising experience; proficiency with hand and power tools; ability to follow planogram directives.
• Technology:
  Own an Android or Apple mobile device; navigate various communication platforms and applications independently.
• Training:
  Complete all training assignments and tasks within designated time frames.
• Transportation and Travel:
  Reliable transportation, valid driver’s license, proof of insurance; willing to travel up to 90 miles from home per assignment.
• Leadership & Communication:
  Superior leadership skills; strong professional communication and presentation skills; sound decision‑making, good judgment, problem‑solving…