Bakery Cake Designer

Additional Considerations

Must be 18+.

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Bakery Cake Designer

Bakery

Non-Exempt

Responsible for decorating bakery items. Assist customers with their bakery orders by telephone and in person at the store. Additionally ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Accountable and reports to:
District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
Bakery Department Manager.

Positions that report to you:
None.

• Provide prompt, efficient and friendly customer service by exhibiting caring, concern and patience.
• Smile and greet customers in a friendly manner.
• Make an effort to learn customers’ names and address them by name whenever possible.
• Assist customers by:
  • Escorting them to the products they’re looking for
  • Securing products that are out of reach
  • Loading or unloading heavy items
  • Performing other tasks to enhance the shopping experience
• Answer the telephone promptly and provide friendly, helpful service to callers, including taking product orders.
• Takes customer orders at the bakery counter.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Check orders for the day and set up a timeline and production schedule.
• Decorate bakery items in a timely manner.
• Stay current on new designs and trends.
• Ensure department standards are met.
• Check cake orders for details (size, deco pack, icing needs, dates) daily and indicate supply needs.
• Order supplies for the decorating area and check off the order.
• Deliver product and set up wedding cakes on site outside the store.
• Communicate with the bakery manager regarding displays, weekly ads and special needs daily.
• Check product dates, pull cases for work, and list items to fill or replace.
• Develop bakery orders for bakers daily (orders cakes, sizes, etc.).
• Track daily retail production; identify tasks to be completed.
• Operate as a lead worker with part-time or other employees (instruct and review work).
• Participate in employee cross training.
• Understand and practice proper sanitation procedures and keep the work area clean and neat.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

• Wrap all product as necessary.
• Assist in other areas of the store as needed.
• Perform other job related duties and special projects as required.

• Ability to solve practical problems with limited standardization, interpret instructions.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• File, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

High school or equivalent experience and six months or less of similar or related work experience.

• Physically able to exert up to 100 pounds of force occasionally; 50 pounds frequently; 10 pounds constantly to move objects.
• Visual requirements: vision from less than 20 inches to more than 20 feet, with or without correction; color vision, depth perception, and field of vision.
• Perform activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, repetitive motions.

The duties are normally conducted in a store environment. There is significant pressure to meet deadlines and handle multiple priorities. Exposure to flour dust, noise, cleaning chemicals/solvents, residual fumes, and temperature extremes.

Standard tools and equipment used in a bakery environment including mixers, ovens, turntables, tips, bas, airbrush telephone copy cake machine, intercom system.

Has daily contact with the general public taking orders. Has weekly contact with suppliers/vendors.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre‑employment drug screen.