Retail Sales Associate

Company:
Cox Communications, Inc. | Job Family:
Group Sales | Job Profile:
Solutions Specialist Mobile - CCI | Management Level: Individual Contributor | Flexible Work Option:
No remote option; must work at a specified Cox location | Travel: % | No Work Shift | Variable Compensation:
Hourly pay rate is $15.29 - $22.88/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $15,348.00.

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences with the potential of earning $49,668 per year? Well, we can help make that happen. Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special.

• Explain and demonstrate product capabilities as well as offer suggestions based on customers' wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening and closing of the store retail environment.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• May be required to work in other locations within the same geographical area.
• Work evenings, weekends, and holidays as part of the job routine.

• High school diploma or GED, or up to two years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions.
• Ability to build relationships and adapt to a diverse customer base.
• Ability to multi‑task and prioritize in a fast‑paced, service‑oriented team environment.
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services.
• Computer literacy with an aptitude for learning communication products, services, and accessories.
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays.
• Ability to lift 25 to 50 pounds to help manage stock room inventory.

• Some college experience with a focus in sales, business, or management.
• One year of experience in a related field such as sales, retail sales, or the service industry.
• Experience selling wireless or mobile products.
• Fluency in Spanish, written and spoken.

• Variable targeted total compensation of $49,668 ($23.88/hr); high earners can reach an average total compensation of just over $63,655 ($30.60/hr). Targeted total compensation may vary based on factors including location, experience level, and successful completion of minimum sales targets.
• Full‑time hourly base rate of $16.50/hr plus monthly targeted commissions of $1,279.
• Ramp period of up to 2 months to adjust to commission earnings.
• 401(k) with company matching, comprehensive medical benefits, dental and vision insurance.
• Free Internet and other Cox discounted services.
• Tuition reimbursement for academic pursuits.
• Adoption assistance.
• Paid time off to volunteer, childcare and eldercare resources.
• Pet insurance.
• Employees are eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays each year, plus additional leave such as bereavement, jury duty, military, and parental leave.

Cox is an Equal Employment Opportunity employer – All qualified applicants and employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or other protected characteristic. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.