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Program Manager Domestic Violence Shelter

Job in Toppenish, Yakima County, Washington, 98948, USA
Listing for: Yakama Nation Legends Casino
Full Time position
Listed on 2026-07-01
Job specializations:
  • Non-Profit & Social Impact
  • Social Work
Salary/Wage Range or Industry Benchmark: 29.7 USD Hourly USD 29.70 HOUR
Job Description & How to Apply Below

Open Until Filled Program Manager – Domestic Violence Shelter Behavioral Health Department of Tribal Health Hourly Wage: $29.70 / Regular / Full‑Time / Supervisory

Responsible for the development, design, and promotion of Domestic Violence, Sexual Assault/Abuse, and Crime Victim Services for Shelter and/or Transitional Housing on the Yakama Reservation. Under the direct supervision of the Program Director, the Shelter Program Manager manages and oversees the emergency shelter program and/or Transitional Housing services and support for women, teens, and children.

Examples of Work Performed
  • Plan, develop, and implement infrastructure and strategic plans for a Shelter and/or Transitional Housing on the Yakama Reservation.
  • Maintain and manage shelter building upkeep, maintenance, and monthly expenses.
  • Develop local Shelter and/or Transitional Housing policies, protocols, and resources to ensure child victims receive comprehensive, coordinated, and trauma‑informed services.
  • Implement programs and deliver services 24 hours a day, 365 days a year through effective management of agency staff and resources.
  • Uphold and ensure compliance with personnel policies and procedures.
  • Ensure implementation of daily operating procedures, safety protocols, and administrative functions for residential program activities.
  • Oversee timely collection of accurate client documentation and program‑service data collection in compliance with contract and grant‑reporting requirements.
  • Create and maintain effective community partnerships.
  • Support efforts to evaluate client satisfaction and program effectiveness (using internal tools and external trends).
  • Build and maintain effective working relationships with program/support staff across multiple sites.
  • Coordinate and participate in program‑specific meetings, staff meetings, and in‑service training.
  • Provide 24‑hour on‑call emergency coverage for emergencies either directly or through delegation.
  • Collaborate with other project staff to determine continuing work after grant expiration and identify effective project elements.
  • Compose reports, articles, and letters to the community, and maintain monthly statistics/data of project events and progress.
  • Attend related trainings, community meetings, and events; coordinate trainings and events.
  • Possibly work non‑standard hours for events or to respond to youth needs on the Yakama Reservation.
  • Coordinate community and youth activities with schools, community centers, youth groups, tribal programs, and other events.
  • Promote cultural practices, traditions, and customs of the Yakama Nation and incorporate them into policies and protocols.
  • Maintain and submit monthly and weekly calendars of grant program activities, organization, meetings, contracts, and progress.
  • Develop and implement a comprehensive social marketing/public education strategy in collaboration with program staff; evaluate staff, youth, families, and other community members.
  • Abide by Yakama Nation Rules and Regulations.
Knowledge,

Skills and Abilities
  • Knowledge of program evaluations, measurement of research progress, and outcomes.
  • Knowledge of working with tribal and non‑tribal organizations and articulating program needs verbally or in written format.
  • Knowledge of mental health, substance abuse treatment, and social justice issues on the Yakama Reservation.
  • Knowledge of working with grants, objectives, and activities to maintain contractual compliance.
  • Knowledge of social and health services agencies of the Yakama Nation and adjacent communities as resources for youth, elders, and community members.
  • Ability to write Memoranda of Understanding and agreements for inter‑agency collaboration.
  • Knowledge in media, public speaking, communications, social marketing, and design.
  • Ability to complete required documentation of activities, objectives, and goals.
  • Ability to communicate verbally and in writing.
  • Strong written communication skills; may be required to produce a report during interview.
  • Ability to meet multiple deadlines and multitask.
  • Physical ability to lift, carry, pull, push, and walk up stairs (1–3 flights, multiple times a day).
  • Ability to train individuals and/or large groups.
  • Experience managing…
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