Office Manager, Workplace

Overview

About Open Table With millions of diners, 60,000+ restaurant partners and 25+ years of experience, Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at Open Table has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits and support you need to succeed.

The Office Manager, Workplace Experience is responsible for creating a world-class in-office experience for employees to focus on their roles and make connections. This dynamic role will manage daily office operations, organize events, handle facilities management, and provide support with hospitality in mind.

• Office Support & Permanent Office Set-Up (Initial Phase)
  • Support the team in the temporary office space as our permanent space construction is completed; assist with access, general office support, snacks & refreshments, and catering
  • Source & coordinate with vendors, contractors, and service providers (e.g., cleaning, furniture suppliers) for set-up and ongoing services
  • Oversee office layout planning, furnishing, and installation of essential infrastructure
  • Procure office equipment and supplies within budget
  • Coordinate with IT and P&C for new hire/day one equipment setup
  • Set up office operations (e.g., mail handling, F&B program) creating a clean, organized, and functional environment for all Open Table employees and visitors
  • Establish health & safety protocols and ensure compliance with local regulations
  • Recruit or liaise with any temporary support needed during set-up
  • Create a positive, engaging, and inclusive workplace experience where our people can do their best work
• On-going Office Management
  • Collaborate and participate across the global Workplace network
  • Manage vendors related to the office, including existing contracts and developing new relationships
  • Manage onsite food and beverage catering including snacks and lunches
  • Oversight and ordering of office supplies, shipping and mail distribution
  • Provide light assistance to our co-locations
  • Management of Canada Virtual Community
  • Plan, coordinate, execute all aspects of various company community outings & in-office events including decorations, setup, and breakdown. Partner with IT for AV needs.
  • Maintain office calendar and Wiki page
  • Collaborate with Office Lead to build and present monthly house meetings
  • Partner with Events teams to facilitate localized programs across the workplace footprint (e.g., Do Good Week, Sustainability, Diversity & Inclusion, All Hands, Offsites, etc.)
  • Identify opportunities to enhance office environment, operational standards, and processes
  • Partner with the Regional People Partner on incidents and return to work processes
  • Assist local office leadership with ad hoc administrative tasks
  • Respond to emergencies and urgent issues promptly and appropriately
  • Act as Floor Warden for local Life Safety drills and events
  • Partner with Real Estate on facilities and office footprint operations, including: safety procedures and physical security, office moves and refurbishments, upkeep of office functionality
• Perform other responsibilities as directed by the Workplace Manager.

This role is required to be in the Toronto Metro area and on-site, as needed until the office is opened. The role will be on-site M-F, and may require early and after hours as needed.

• 2-3+ years of experience in workplace experience or workplace operations in a corporate environment
• Ability to lift 40lbs
• Able to maintain professionalism and discretion
• Strong organizational skills with great attention to detail
• Strong communication skills (verbal, written, and listening)
• Strong interpersonal skills; professional, friendly demeanor; desire to assist others and face…