Receptionist, Administrative​/Clerical

JOB STATEMENT

Guardian Capital Group is currently seeking a dynamic individual for the role of Receptionist to provide reliable, timely, and efficient support at our downtown Toronto head office. The position entails working with a diverse group of internal and external Stakeholders at all levels of the organization. The individual will require independent judgment to plan, prioritize, and organize a diverse workload in a fast paced environment.

The successful candidate will be detail-oriented, have strong organizational skills and a team player attitude.

• Answer all incoming calls and email inquiries;
• Greet and assist employees, guests and service vendors;
• Handle and correctly escalate incoming calls;
• Monitoring daily access to the organization’s premises by; maintaining requests for guest access, access card management and following all security procedures;
• Assist Office Services Coordinator with meeting setups and clean ups as needed;
• Ensure office opening and closing procedures are followed;
• Assist all employees with booking boardrooms for internal and external meetings including, but not limited to, boardroom management, catering requests, providing setup details and ensuring all catering invoices are approved for payment by the requestor;
• Distribute incoming mail/packages, process all outgoing mail, courier requests and liaising with the buildings mailroom;
• Process orders for business cards and office supplies;
• Ensuring Office Services invoices are up to date on payment and all unpaid invoices are filed for the Office Services Supervisor’s approval;
• Scheduling, preparation and setups for our monthly birthday events;
• Assist Office Services and other departments with adhoc duties as assigned by the Office Services Supervisor.
• Provide excellent customer service, maintaining a consistent professional demeanor, ensuring representation of the organization is positive at all times.

• Previous Receptionist experience preferred
• Strong Microsoft Office abilities (Outlook, Word, PowerPoint, Excel)
• Intermediate Microsoft Excel
• Demonstrated strong organizational skills and ability to manage multiple shifting priorities with accuracy, efficiency and in a timely manner
• Strong problem-solving skills with a focus on attention to detail
• Ability to understand and follow changing health and safety regulations
• Ability to communicate effectively with employees, vendors and building management teams
• Interpersonal skills to work cooperatively with a variety of employees ranging from employee to senior executive level
• Ability to work in a fast-paced and dynamic environment and be adaptable to changing demands
• Strong written and verbal communication skills
• Positive attitude capable of working independently and in a team environment
• Bilingual French is preferred

• The base salary range is expected to be between $50,000 - $60,000, with eligibility for a discretionary bonus.