Administrative Support Senior Coordinator

Location: Toronto, ON, Canada (On site)

Starting Salary: $24.89/hour

Branch: Maintenance

Category: Unionized (IAMAW - Clerical)

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Discover what it’s like to work as an Administrative Support Senior Coordinator in our Maintenance department — a dynamic role where organization, communication, and problem‑solving come together to keep operations running smoothly.

• A sharp eye for the details:
  In aviation, precision is everything. You’ll be handling data entry and documentation that keeps our maintenance operations running smoothly—so being able to catch even the smallest error is a superpower we value.
• Your people skills are your co‑pilot:
  Whether it’s a time‑sensitive request or a concerned colleague, your calm, professional approach to customer service will make you a go‑to problem solver.
• Adaptability in a Fast‑Paced Environment:
  Success in this role hinges on the ability to prioritize effectively amid constant demands. Staying focused under pressure is essential.

• Prepare correspondence, letters, bulletins, and maintain operational records; manage locker requests, office supplies, and punch cards for new hires/transfers.
• Support onboarding and internal transfers, maintain Aircraft Maintenance Engineer (AME) status changes (e.g., new hires, base transfers), and coordinate service anniversaries.
• Schedule and assist with training sessions and onboarding classes; update staff schedules and anomalies.
• Liaise with GSOC for Aircraft Maintenance Engineer (AME) HID cards and assist with hardware/software troubleshooting and mainframe equipment.
• Allocate tasks and provide guidance to team members.
• Process pay adjustments/expenses and ensure compliance with company policies, collective agreements, and regulations.
• Liaise with internal and external customers, maintain confidentiality, and independently organize and prioritize workload to meet deadlines under minimal supervision.

• High School diploma;
• Minimum 3 years office experience;
• Knowledge of Microsoft Office applications;
• Proficiency in spelling, punctuation and grammar;
• Good interpersonal skills;
• Experience in payroll, an asset;
• Excellent communication skills both written and verbal, as well as formatting and proofreading skills;
• Aptitude for accuracy and detail;
• Aptitude for math;
• Restricted Area Identification Card (RAIC), an asset;
• Demonstrate punctuality and dependability to support overall team success in a fast‑paced environment;
• This role may involve taking minutes, performing physical tasks like lifting or climbing, or working variable shifts.

• Financial benefits:
  
  Pension program, Employee Share Ownership Program, and Profit Sharing.
• Wellbeing & health benefits:
  Health, dental, and life insurance for you and your family (if necessary)
• Recognition:
  Air Canada’s recognition program (Shine) allows you to recognize and be recognized for those outstanding moments.
• Travel privileges: A generous employee travel program for you and other eligible once you have completed twenty‑eight (28) weeks of service. This includes, but is not limited to standby travel, hotel & car rental discounts, Air Canada Vacation discounts, and more.

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Based on equal qualifications, preference will be given to bilingual candidates.

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.