Program Service Assistant - Planning and Redevelopment

Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team.

At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital.

Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

Right now we’re looking for a Program Service Assistant to provide administrative support to the Planning and Development team.

Employment Status:
Permanent Full-time

Reporting Relationship:
Director, Planning and Redevelopment

Location:

Humber River Health - Wilson site

Hours of work:
Days, occasional evenings/weekends

Employee Group:
Non union

Salary Range: $64,002.86 - $80,052.78

• Provides high quality administrative clerical support services to the Planning and Development team.
• Arranging appointments, meetings, agendas for the management team, tracking, filing and distribution of various projects documentation.
• Attending meetings, recording minutes, co-ordinating materials and follow‑up from various committee meetings.
• Composing and editing correspondence/reports.
• Acting as liaison with the public to provide general information on the programs.
• Communicating with external and internal customers to be able to facilitate resolution of concerns.
• Assists with confidential information as required.
• Coordinates office functions
• Assists with coordination Program wide events (e.g. Clinical Day, Grand Rounds).
• Assists in the completion of payroll
• Preparation of data, statistics and reports
• Assists in completing staff schedule and on call rosters
• Reconciliation of credit card purchases
• Composes and editing correspondence/reports.
• Assists with special projects as requested.
• Other duties as assigned.

• Minimum five years of administrative/secretarial experience supporting management /administrative staff
• Graduate of a recognized post‑secondary education in Business Administration/Secretarial, or related field
• Previous experience taking minutes and supporting committees
• Previous experience in a health care environment – Clinic, hospital, physician’s office
• Excellent communication and interpersonal skills.
• Excellent computer skills (Microsoft Office – Word, Excel, PowerPoint, Access, Outlook) along with a typing speed of 60 W.P.M is required.
• Knowledge of Meditech computer system an asset (Order Entry, PCI, MOX, Meditech Skills Database).
• Excellent organizational skills, including the ability to prioritize and initiate work are essential
• Knowledge of medical terminology is essential.
• Ability to work independently and collaboratively within a team.
• Ability to multitask in a fast‑paced environment.
• Good attendance record.
• Proven decision making and problem solving skills.
• Ability to handle sensitive and confidential issues/information in a professional manner.
• Excellent attendance record.
• May be required to travel between sites periodically
• An understanding of equity, diversity, and inclusion principles as they relate to health practices is an asset. Humber River Health values lived and learned experiences in addressing systemic barriers and advancing inclusive practices.

Applicants may be required to successfully complete full administrative testing, including typing speed, MS Office and Medical Terminology.

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s…