Property Administrator

Employment Type: Full-time, Permanent;
Department: Real Estate & Property Management;
Union: Excluded;
Salary: $75,000 CAD annually;
File #: 26-REPM-02 (1 OPEN);
Posting Date: June 04, 2026;
Posting Close: June 18, 2026;
Reason for vacancy: New Position.

Dixon Hall is seeking a dedicated Property Administrator to join our Real Estate & Property Management team. Reporting to the Property Manager, the Property Administrator provides administrative and operational support across Dixon Hall’s housing projects. The position plays a significant role in housing administration for Dixon Hall’s supportive housing portfolio. This position is a non-unionized position.

• Respond to inquiries from tenants and site staff both verbally and in writing.
• Initiate verbal and written communication with tenants requesting information to support tenancy administration.
• Review and interpret tenant information to ensure accuracy and compliance regarding tenancy accounts.
• Maintain manual and automated tenant and property files including tenancy agreements, letters issued to tenants, vacancy reports and rent records.
• Monitor and track tenant rent payments and follow up with tenants and staff regarding rent arrears. Issue arrears letters and N4s. Assist in preparing L1s for the LTB.
• Takes a lead role in the tenancy lifecycle from unit viewings to lease signings to move‑ins and provides tracking and coordination of vacancies. Works with the housing support team to ensure prospects are moving through the lifecycle. Support the Property Managers in preparing Confirmation Letters and leases.
• Support in coordinating unit vacancy reporting to the housing support team and the City’s Coordinated Access as well as internally with the maintenance team with respect to unit turnover.
• Participate in unit inspections and document follow‑up actions with Property Managers and tenants as appropriate.
• Issue Notices of Entry (NOEs), behavioural letters, and tenant correspondence.
• Support Property Managers with administrative work and vendor management.
• Work closely with the RGI Specialist, providing coverage to the position as needed.
• Provide management support to the Property Managers.
• Ability to communicate verbally and in writing; in languages other than English, an asset.

• Completion of secondary school graduation in addition to post‑secondary courses in a relevant field such as business administration or property management.
• Minimum two years of demonstrated work experience in an office or administrative environment.
• Ability to investigate and solve problems creatively within established policies and procedures.
• Excellent oral and written communication skills.
• Excellent interpersonal skills and professional boundaries.
• Knowledge of resources and services available in the community.
• Certificates in first aid, CPR, crisis prevention, and intervention are assets.
• Must be qualified to work in Canada legally for the employer.
• Able to provide a Vulnerable Sector Screening check with a "Clear" or satisfactory result that meets the agency’s operational requirements.
• Strong knowledge of Microsoft Office Suite including Word, SharePoint, and Excel.

To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences.

Dixon Hall is dedicated to fostering an inclusive selection process and work environment. Individuals who self‑identify as being from marginalized communities, including Indigenous peoples, racialised persons, persons with disabilities, and those from the 2

SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.