Patient Administrative Associate - Veterans Centre K1W- Regular

Position: Patient Administrative Associate - Veterans Centre K1W- Regular Full Time 2026-17430 (2026-17430)
Responsibilities
The PAA is responsible for the coordination of patient flow and patient activities, administrative services for the patient care unit, and maintenance of patient records, staffing, scheduling and payroll, as well as administrative support to the patient care unit. The PAA will provide coverage support to other Veteran Centre units as required.

Qualifications / Skills

One year of Community College required, Medical Terminology course preferred

One year of Administrative/Business experience in a healthcare setting required

Superior ability to organize work effectively, and work at a fast pace in an unpredictable environment that requires the ability to successfully manage multiple tasks

Ability to complete tasks with competing deadlines and interruptions

Advanced computer skills and knowledge of software packages such as Microsoft Word and Windows

Demonstrated knowledge of ESP staff scheduling system and unionized scheduling practices preferred

Typing at 40 net words per minute or keyboarding at 106 net keystrokes per minute

Patient and Family focused care philosophy

Previous experience working with the elderly preferred

Excellent problem-solving and communication skills

Excellent telephone/customer service skills

Demonstrated ability to follow established routines

Demonstrated ability to take initiative appropriately

Demonstrated ability to work successfully independently and in a team environment

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