Program Coordinator, Seminary D. Min Program

Program Coordinator, Seminary

D. Min Program

Salary Range: $44,700 to $46,800 annually

The Program Coordinator (PC) supports the day-to-day operations and administrative functions of the Doctor of Ministry Program. This frontline role provides support for the DMin Program Director, Assistant Director, Track and Concentration coordinators, part-time instructors, and DMin students.

The PC coordinates all program events and acts as a key liaison with other university departments.

• Provide administrative support to the Doctor of Ministry program, the Director, and the Track and Concentration coordinators.
• Maintain DMin databases, course and program webpages, program files, and course schedules.
• Prepare DMin instructor contracts and related duties (e.g., processing stipends and expenses, responding to queries, providing information, arranging accommodation as needed).
• Collaborate to plan, allocate, and track departmental budget lines.
• Administer the department’s finances, including processing invoices, cheque requisitions and expenses; maintaining records of financial transactions; submitting accrual reports, etc.
• Facilitate onboarding of new sessional faculty.
• Schedule and attend program-related meetings, preparing agendas and minutes.

• Make arrangements for program residencies on and off campus (e.g., arrange classrooms, accommodation, food, scheduling).
• Coordinate logistics for DMin meetings and events, including room bookings, catering, event material, welcoming guests, set-up, clean-up, parking, etc.
• Facilitate online meetings and events.

• Facilitate interactions between the DMin office and DMin students, instructors and advisors, building trust and good rapport.
• Provide answers to DMin students seeking student services, directing them to the appropriate support person as necessary (e.g., course selection advising, course registration, writing support, financial aid, DMin policy).
• Provide policy advice to faculty.
• Independent management of program administration (e.g., syllabi, course websites, residencies, faculty).
• Coordinate program needs with other departments (e.g., registrar, financial aid, admissions, marketing, alumni).
• Provide technical support to faculty and students, online and in person.
• Assist in developing new systems and processes.
• Assist in creating and sustaining an environment of excellence and professionalism in service and teamwork, anticipating faculty and student service needs and exceeding expectations, responding to queries/requests in a timely, professional, efficient and friendly manner.
• Coordinate the work of other administrative assistants assisting the DMin program.

• Assist the Office of the Dean with periodic special events as needed.

• Undergraduate degree or equivalent business administration training.

• Minimum of 5 years of related administrative experience.
• Familiarity with graduate theological education, preferred.
• Administrative experience in an educational institution, preferred.
• Experience with database and records management.

• Excellent verbal and written communication.
• Strong organizational and problem‑solving skills with accurate attention to detail.
• Excellent time‑management skills with the ability to multitask, prioritize, work efficiently in a fast‑paced environment, and see projects through to completion.
• Proficiency with internet, video conferencing, and LMS applications.
• Ability to provide basic technical support for students and instructors (e.g., course webpages, course registration, accessing student services).
• Project planning skills for managing time, resources, and relationships.

• Work effectively in both a team‑based and self‑directed environment.
• Demonstrated strong customer service focus and ability to relate professionally and graciously to faculty, staff, students and institutional guests.
• Adaptable to change, able to work under time pressures, and able to take initiative.
• A keen desire to serve family, church, work and community. A firm commitment to Tyndale’s mission, values, Statement of Faith and Community Standards Statement.

• Standard office environment using office equipment.
• Low to medium level of stress due to deadlines and interaction with people.
• Must maintain a calm and professional demeanor even in challenging interactions and listen to the customer’s needs.
• Manage a large variety of administrative tasks with various deadlines and demands while remaining personable and available to support faculty and students across multiple DMin foci.
• Must be able to work on the computer for a long period of time, often requiring focus and attention to detail.