Patient Services Administrator at YSM

Join YSM as a Patient Services Administrator at the Evergreen Health Centre, where you provide welcoming reception and client referral support with a focus on community care. This full-time role emphasizes building relationships and supporting vulnerable populations.

The ideal candidate will develop skills in crisis intervention and conflict management while ensuring privacy and safety for community members and staff. Your primary responsibilities include managing the reception area, scheduling appointments, and maintaining accurate patient records. You will also connect residents with resources and collaborate on community outreach initiatives.

Key Responsibilities:

• Manage reception area flow and direct visitors

• Schedule and coordinate clinic appointments

• Input and update data in various databases

• Process health record requests accurately

• Provide administrative support to health centre staff

Requirements:

• 1-2 years of reception or office administration experience

• Medical office administration certification an asset

• Excellent knowledge of EMRs and MS Office

• Strong conflict resolution and communication skills

• Ability to maintain composure during high-stress situations

Bring your dedication to compassionate service to YSM, impacting the community positively.
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