Project Coordinator

What will your day look like? Client Engagement & Communication Support

• Serve as a primary point of contact for routine enquiries and requests from the Account Team, escalating complex issues to the Program Director when required.
• Facilitate regular client updates and reporting, ensuring the timely and accurate flow of information, often in preparation for Program Director review.
• Support the creation of client‑facing materials, presentations, and proposals, working closely with the Program Director on key messaging and strategic direction.
• Contribute to building and maintaining strong client relationships, representing the team under the leadership of the Program Director.

• Track the progress of multiple internal and external projects and programmes, ensuring adherence to timelines, deliverables, and scope, while providing regular updates to the Program Management Team.
• Work closely with internal teams (e.g. Creative, Tech & Data, and Operations) to gather updates and ensure tasks are progressing as planned, flagging any challenges to the Program Director.
• Monitor programme schedules and proactively identify potential roadblocks or dependencies, communicating these promptly to the Program Director and relevant stakeholders.
• Assist in documenting project requirements, specifications, and client expectations, ensuring alignment with the Program Director’s strategic vision.
• Help manage project documentation, ensuring all files and communications are well organised and easily accessible for both the wider team and the Program Director.
• Support administrative tasks within the Ford Lines of Business (LOBs), including the setup of new programmes and projects, following processes established by the Program Management Team.

• Prepare regular internal reports on programme status as required.
• Identify opportunities to streamline processes and improve operational efficiency within the Client Engagement & Delivery function, often proposing solutions to the Program Director.
• Perform general administrative duties to support the Client Engagement & Delivery team and the Program Director.
• Participate in assigned meetings and take responsibility for note taking, distributing post‑meeting notes, and tracking action items through to completion, while escalating any identified roadblocks to Program Leadership.

You will collaborate closely with specialists across the VML MAP organization, including experts in technology, data, creative, and client leadership, across our global offices. You will also work directly with client stakeholders across multiple functions such as marketing, sales, digital, and technology.

• Bachelor’s degree in Business Administration, Marketing, Communications, Project Management, or a related field.
• 1–3 years of experience in a client‑facing role, project coordination, administrative support, or a similar function, preferably within an agency, consultancy, or technology company.
• Exceptional organisational skills and meticulous attention to detail.
• Strong written and verbal communication skills, with the ability to present information clearly and professionally.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Ability to manage multiple priorities, work effectively under pressure, and meet deadlines in a fast‑paced environment.
• A proactive and solution‑focused mindset, with the ability to anticipate needs and work independently, while recognising when to seek guidance from the Program Director.
• A client‑centric approach and a passion for delivering high‑quality service.

Base salary range: $39,750—$66,250 USD

We offer a competitive benefits package.

WPP (VML MAP) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.