Manager, Office Operations

Overview

BDO is a firm built on positive relationships with our people and clients. We are seeking a Manager, Office Operations to lead administrative functions across our Toronto, Oakville, and Markham offices. The role requires travel across the GTA.

• Lead an administrative team of 3-5 Office Managers/Team Leads, in addition to overseeing 60+ staff across multiple offices.
• Hire, onboard, train, coach, and manage staff.
• Oversee administrative activities and office operations, ensuring alignment with firm goals.
• Streamline processes across offices, implement best practices, and provide support to all service lines.
• Collaborate with leaders to ensure efficient client service delivery.
• Coordinate and provide solutions for service line administrative needs.
• Foster a positive work environment promoting teamwork and communication.
• Manage office operations, including facilities management, renovations, relocations, repairs, maintenance, and supplies.
• Monitor and evaluate processes, identify improvements, and implement consistent procedures across locations.
• Manage office expenses, review and approve supplier invoices, and participate in budget planning.
• Serve as a central communication point and foster effective communication within GTA offices.
• Organize and coordinate office events such as conferences and social gatherings.
• Maintain facilities and administrative etiquette standards for a top‑tier experience.
• Ensure compliance with regulatory requirements regarding health, safety, and security.

Demonstrate BDO’s core values—Integrity, Respect, and Collaboration—through all aspects of work. Lead with positivity, clarity, and collaboration. Promote client service excellence, inclusivity, and adoption of digital tools. Continue professional growth through learning and development.

• 5+ years of proven leadership in an administrative team, preferably in a multi‑office environment.
• Experience in virtual leadership and fostering team collaboration.
• Exceptional interpersonal skills and ability to communicate at all levels.
• Proven experience as an Office Manager or similar role overseeing multiple offices.
• Proficiency in MS Office, MS Teams, Excel;
  Workday experience a plus.
• Strong problem‑solving, analytical, and communication skills.
• Attention to detail and dedication to exceptional client service.
• Adaptability and leadership in a changing business environment.
• Process improvement mindset focused on innovation.
• Ability to work in an agile environment.

The expected compensation range for this role is $75,000–$113,000 annually. BDO offers flexible benefits from day one, a market‑leading personal time‑off policy, wellness reimbursement, performance‑based cash compensation, and opportunities for learning and development.

BDO is an equal opportunity employer. We recognize and celebrate differences among employees—including race, religion, gender identity, sexual orientation, disability status, age, and more. If you need accommodation during the application process, please contact us. BDO may employ AI tools in recruitment, but all employment decisions are made by BDO personnel.