External Services Coordinator at Miele

Drive operational excellence at Miele as an External Supply Chain Services Coordinator in a hybrid role based in Toronto. Your focus will be on managing service provider relationships and ensuring compliance.
In this full-time position, you will support various third-party logistics, installation, and service partners to enhance delivery performance. You will be responsible for overseeing invoicing processes, compliance tracking, and addressing service-related issues. Your adaptability and communication skills will be vital in monitoring and improving external service operations.

Key Responsibilities:

• Provide administrative support for external service providers

• Audit and validate invoices to ensure accuracy

• Track and monitor compliance with service contracts

• Manage customer satisfaction and service scorecards

• Address corrective action plans following service failures
Requirements:

• Strong skills in administration and coordination

• Experience with third-party service providers

• Detail-oriented with invoice review skills

• Effective at managing stakeholder communications

• Bilingual in French is advantageous
Leverage your strong coordination and administrative skills to support Miele’s customer-focused service delivery.
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