Financial Centre Administrator

Job Description

The role of the Financial Centre Administrator (FCA) is pivotal to the smooth and efficient operation of a Financial Centre. This role focuses on providing customer service to clients, reporting payments and administrative accountabilities. The FCA maintains strong relationships with several business partners to help create and maintain a positive and energetic work environment.

• Provide administrative and general office support aligned with all Sun Life policies and procedures.
• Answer telephone calls and greet clients.
• Responsible for reporting payments and expense cheque routines.
• Process mail and coordinate meetings.
• Facilities management (premises and equipment).
• Administration of client inventory.
• Maintain information on targets and results and prepare reports.
• Contribute continuous improvement ideas and support initiatives for the financial centre.
• Provide support for the recruiting function.
• Provide basic on-site technical support and coordinate with technical partners.

• High school diploma with 2-5 years of experience or an equivalent combination of education and experience; degree or college diploma preferred.
• 2 years of experience with Outlook and Microsoft Office (proficient with Excel).
• 2 years of experience in an office environment, client service roles, or in a retail store.
• Strong communication skills.
• Strong client relationship skills and a client-centrist mindset.
• Comfortable working in a high-paced, dynamic environment.

• Experience reconciling accounts or financial transactions (ledger or bookkeeping).
• Experience working in the financial services or service industry.
• Knowledge of , SharePoint, and Oracle.
• Energetic, enthusiastic and able to interact diplomatically with people.

• Base pay range: $46,900 – $66,300.
• Flexible benefits from the day you join.
• Pension, stock and savings programs to enhance future financial security.
• Eligible employees participate in incentive plans based on individual and company performance.

• Posting end date: 17/06/2026.

We welcome applications from qualified individuals from all backgrounds. Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to We are proud to be a hybrid organization that offers our employees flexibility to work from both the office and virtually based on the needs of the business, our clients and you.