Client Services Coordinator

About Us:

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too! Avison Young has been recognized as one of Canada's Best Managed Companies for the 13th year in a row, with a Platinum Club designation!

Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your responsibilities will be an exciting mix of providing presentation support, listing and offer preparation, property marketing and client reporting, conducting market research and transaction administration, all while coordinating promotional and post sales marketing materials (under the direction of our marketing team).

The ideal candidate will have either a minimum of three years’ experience in the real estate industry and/or a diploma/degree relevant to real estate. This role is suited for someone who is passionate about real estate and whose preference is to have a successful real estate career in an administrative capacity.

The base salary is aligned with market data and is estimated to range from $50,000-$60,000 with the ability to achieve additional compensation through a bonus. Within this range, individual pay is determined by work location and other factors, including relevant education/training, experience, and internal equity.

The key responsibilities of a Client Services Coordinator include, but are not limited to, the following:

• Preparation, control, and maintenance of legal documents (letters of intent, offers, proposals, commission agreements, listing agreements, amendments, waivers, extensions, and Multiple Listing Services agreements) throughout the deal and due diligence process
• Maintain and review property listings and manage expiry dates and prepare required documentation
• Maintain records of correspondence for property listings with agents and update client reporting as required
• Work closely with agents on various initiatives and special projects
• Coordinate deal processing with agents and Accounting Department
• Schedule meetings, appointments, property tours and travel plans
• Proofread copy for spelling, grammar and layout. Make appropriate changes and ensure the accuracy and clarity of the final copy
• Provide administrative support for internal and external correspondence including file management, scanning, photocopying, organizing and distributing marketing materials

• Organize, create, prepare and produce client specific packages, presentations, and proposals
• Assist with preparation, coordination and assembly of marketing materials for property listings, including brochures, email communications, invitations, signage, and announcements, while maintaining the Avison Young brand throughout all projects
• Update listings on Avison Young website and other locations as advised

• Conduct market information research through various sources including CRM and third-party databases such as MLS, Altus, CoStar etc.
• Prepare property availability surveys and other applicable research and marketing collateral relevant
• Update CRM database with…