Gift Administrator, Gifts

Salary Range: $67,863.00 To $76,342.00 Annually

Permanent, Full-Time

Hybrid, Toronto Office (2-3 days a week)

Taking care of our environment has never been more important than it is today. The Nature Conservancy of Canada (NCC) is looking for a Gift Administrator, Monthly Gifts
, to join our team committed to protecting our most important natural areas and the plants and animals they sustain.

NCC is the nation’s leading not-for-profit, private land conservation organization, working to protect our most important natural areas and the species they sustain. Since 1962, we have brought people together to conserve and restore more than 20 million hectares across Canada. NCC takes a collaborative, evidence-based approach to achieve conservation success for the sake of nature and Canadians. With a national office in Toronto and seven regional offices across the country, NCC delivers results you can walk on.

NCC recognizes that we work on lands that have long been cared for by Indigenous Peoples under their own laws and knowledge systems. We are committed to transforming how we do our work, advancing Reconciliation through conservation, and working with Indigenous Peoples in meaningful, respectful, and supportive ways.

We are seeking a motivated team player who is passionate about our mission, to join our team at our downtown Toronto office (hybrid model). You will be a part of an engaged, high-reaching team within our “
Great Places to Work
” organization, joining a people-focused culture that emphasizes learning and growth. You are an effective communicator and relationship builder with impeccable attention to detail. In this role you’ll look after the set-up and processing of pre-authorized donations from all offline sources (Direct Mail, Telemarketing and Face to Face campaigns) while maintaining the highest level of integrity for our donors and their financial information in Raiser’s Edge.

In this role you will regularly update active monthly donation files, aligning fundraising data with financial data for our Integrated Marketing team.

• Ensure the accurate and timely downloading of encrypted files from vendors, data entry, gift processing, make up payments, and any pause or cancellation of recurring preauthorized donations from multiple channels such as mailed-in-reply coupons, internal files, other fundraising channels such as Telemarketing and Face to Face campaign vendor files.
• Manage end-to-end processing and reconciliation of monthly gift. Perform quality checks and financial reconciliation between data files from vendors and recorded data in Raiser’s Edge and provide regular status reports to internal team and management.
• Effectively collaborate with internal stakeholders in Marketing & Development and vendors related to data files and processes before launch of new campaigns and during the active periods of respective campaigns.
• Issue CRA compliant tax receipts, cancelled receipts, and ad hoc receipts from Face-to-Face campaigns. Generate accurate CRA compliant consolidated annual tax receipt data files for all donors as well as replacement receipts for fulfilment house while ensuring data accuracy and integrity is maintained. Ensure adherence to internal PPSGs, external regulations and CRA compliance requirements when processing and allocating revenue.
• Accurately create and update import file templates from various sources for Raiser’s Edge (RE) using either RE Import module or 3rd party product such as Import O’Matic. Also create and update staff payroll contributions in RE based on information provided by Payroll Manager every two weeks.
• Ensuring daily reconciliation of recurring gifts, 3rd party designated donations data recorded in RE and bank are completed, and any discrepancy resolved.

• Provide scheduled and ad hoc revenue stats on monthly recurring donations and trends for senior team.
• Maintain comprehensive documentation and provide training to staff and other Gift Administration staff on recurring gifts related processing and receipting.
• Identify process challenges and recommend solutions that…