Lead Hand Facilities Assistant at York University

Enhance Scott Library's community service as a Lead Hand Facilities Assistant at York University. This role includes coordination, customer service, and library closing duties during evenings and weekends.

York University seeks a Facilities Assistant Lead Hand with library experience. You will provide support at the public service desk, guide casual part-time staff, and ensure seamless library operations at night and during weekends. Strong communication and organizational skills are essential, along with the ability to manage sensitive situations with tact and diplomacy.

Key Responsibilities:

• Provide exceptional customer service at the library desk

• Coordinate and guide casual part-time staff effectively

• Close the library and ensure all procedures are followed

• Assist with general inquiries and library operations

• Maintain sensitive security protocols and address issues diplomatically

Requirements:

• High school diploma required

• One year of recent library experience

• Proven coordination skills in previous roles

• Strong interpersonal and communication abilities

• Ability to lift and bend as necessary

Leverage your library experience and leadership skills to support York University’s mission and community engagement.
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