Program Coordinator & Senior Executive Assistant

Final date to receive applications: 08/27/2026

Address: 33 Dundas Street West

Job Family Group:
Business Management

This Program Coordinator & Senior Executive Assistant supports the Head of Canadian P&BB Distribution, in addition to leading external programs and events to support strategic partnerships – ie, Canadian Defence Community.

• The Program Coordinator performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to the Head of Canadian P&BB Distribution and their Chief of Staff.
• The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group – including event management and corporate sponsor ships.
• Establishes administrative support & reception best practices and ensures consistent adoption.
• Identifies, develops, recommends and implements cost saving opportunities and seeks approval for recommendations.
• Provides subject matter expertise and advice related to assigned strategic initiatives and act as relationship management for assigned initiatives.
• Builds effective relationships with internal/external stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Gathers and formats data into regular and ad‑hoc reports, and dashboards.
• Leads the planning, coordinating and implementing department events.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Provides senior level administrative and operational support within a large, diverse team including one or more senior executives.
• May manage and supervise the day‑to‑day functions of an administrative team.
• Manages sensitive communications, Outlook inbox, reports, invoices, and related documents for the assigned Executive; maintains confidentiality.
• Tracks and distributes recognition awards on behalf of the Executive, as applicable.
• Resolves escalated issues.
• Leads the execution of administrative programs; assesses and adapts as needed to ensure quality of execution.
• Manages and monitors calendars and upcoming events.
• Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation.
• Supports the coordination and implementation of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications.
• Answers central phone line, responding to and resolving/escalating inquiries.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements.
• Prepares and logs departmental expense claims and reports.
• Tracks expenses to ensure they stay within budget.
• Makes travel arrangements, booking flight/hotel reservations as needed.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in…