Bilingual Receptionist

99 Duncan Mill Rd, North York, ON M3B 1Z2, Canada

Posted Friday, August 14, 2026 at 4:00 a.m. | Expires Tuesday, August 25, 2026 at 3:59 a.m.

At March of Dimes Canada,
our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

The Bilingual Receptionist provides vital support by handling various reception and administrative tasks, while delivering exceptional customer service to the general public, volunteers, staff, service users, and the organization as a whole in both English and French. They serve a vital role as a friendly and welcoming first point of contact for March of Dimes Canada’s National Office. This position supports the organization by managing calendars, coordinating events and meetings, addressing general inquiries, directing issues to the appropriate staff, maintaining communication with vendors, and providing overall support to the Property Operations team.

• Interact with service users, clients, staff, volunteers, and guests in a professional and positive manner to ensure an excellent first impression of March of Dimes Canada.
• Answer phone calls and greet visitors, providing general information about programs and services, and directing inquiries to the appropriate individuals.
• As a first point of contact for individuals withand resolve issues or complaints, demonstrate professionalism, discretion, and a high degree of confidentiality ensuring a formal hand-off to the appropriate staff member for resolution.
• Maintain the front desk and general office space to ensure a safe, welcoming, and organized environment.
• Assist with general office administration, including processing invoices, managing events, coordinating catering, arranging for facility repairs, and handling other tasks or projects as required.
• Utilize various applications and databases—including Microsoft Word, Excel, Tactic, and other software programs—to input data, maintain records, and generate reports (e.g., staff directories, filing systems, and office equipment records).
• Participate in Occupational Health and Safety meetings, serve as an active member of the Joint Health & Safety Committee (JHSC), Fire Safety Team, and adhere to all March of Dimes Canada policies and procedures.
• Assist the Property Operations team with mail management, including sorting, preparing, and tracking shipments via Canada Post, Fed Ex, Purolator, and same-day couriers.
• Work in collaboration with the Property department to support all facility maintenance and operational needs as required.
• Provide administrative support to Director of Property as needed.

• High school diploma or equivalent is required; a college diploma or certification in office administration or a related field is preferred.
• Minimum of 3 years of Solid/provenexperienceand aptitude in a reception, administrative, or customer service role.
• Fluently bilingual withstrongverbaland written communication skills in both English and French,andthe ability to accurately translate generalwritteninformation.
• Strong customer service and interpersonal skills with a professional demeanor.
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, Teams, One Note, One Drive).
• Strong organizational skills with high attention to detail and a proven ability to maintain a productive workflow.
• High flexibility to adapt to changing demands and balance multiple tasks simultaneously.
• Skilled at taking verbal and written direction and executing assigned tasks independently.
• Salary Range: $34,428 - $43,035 per annum
• Benefits:
  Comprehensive benefits package (subject to organizational eligibility requirements)
• Employment Type:
  
  Full-ti…