Care Access Coordinator - Flex Hours

Step into the role of Care Access Coordinator at CBI Home Health, where flexible hours meet impactful care scheduling. Ideal for multi-taskers with a knack for client service.

In this dynamic role, you'll manage scheduling for care providers, ensuring prompt and efficient service while juggling high-volume calls and chats. Your professional experience will shine as you help coordinate care while fostering relationships with various stakeholders, including clients and healthcare teams.

Key Responsibilities:

• Schedule care providers effectively using software tools

• Monitor KPIs, aiming for excellence in service delivery

• Maintain effective communication with all parties involved

• Build rapport with clients, families, and service providers

• Manage client and care provider data diligently

Requirements:

• Completed at least Grade 12 education

• Two years in a customer service or scheduling role

• Familiarity with Microsoft Office and data entry

• Strong problem-solving skills and multitasking ability

• Excellent communication skills

Be part of a team dedicated to personalized care solutions at CBI Home Health.
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