Administrator, Comprehensive Dance Programs

About Us

Canada’s National Ballet School (NBS) is one of the country’s leading arts and education institutions, dedicated to excellence in ballet training, academic instruction, and community engagement. With over 300 employees, NBS supports a wide range of programs that span professional dance training, health and wellness initiatives, and outreach across Canada.

For more than 65 years, NBS has been a national leader in dance education, driven by a commitment to inclusion, innovation, and the transformative power of the arts. We strive to create an environment where students and staff can thrive, contribute meaningfully, and be part of a collaborative and purpose-driven community.

Reporting to the Head of Comprehensive Dance Programs, the Administrator provides administrative coordination and operational support for NBS’s Comprehensive Dance Programs, including the Young Dancers Program and Adult Ballet Program. The Administrator plays a key role in ensuring programs are delivered efficiently, consistently, and in alignment with NBS policies and departmental priorities.

This position supports program scheduling, student records, reporting, communications, event logistics, and day-to-day administrative operations. As a primary point of contact for students, families, teachers, and other constituents, the Administrator provides responsive and professional customer service while ensuring inquiries and concerns are addressed in a timely manner. The role also works closely with internal departments and program leadership to coordinate information, maintain accurate records, support events and performances, and contribute to the successful delivery of program activities.

• You playan important rolein supporting dance programs that serve students and participants across different ages and experience levels
• You build meaningful relationships with students, families, teachers, and colleagues through exceptional customer service and communication
• You help keep programs organized and running smoothly by coordinating schedules, records, communications, and operational details
• You work in a dynamic environment where no two days are the same, with opportunities to support auditions, performances, workshops, and special events
• You collaborate with a variety of internal teams and contribute to the successful delivery of programs at a nationally recognized arts and education institution
• Youhave the opportunity touse your organizational, problem-solving, and administrative skills to make a meaningful impact on the participant experience

As Administrator, Comprehensive Dance Programs, you will provide administrative and operational support across the department, including:

• Supporting the administration of Young Dancers Program and Adult Ballet class schedules, attendance tracking, auditions, assessments, and related student activities
• Coordinating studio reservations, A/V setup, and other event logistics as required
• Maintaining departmental schedules, including meetings, travel, and other administrative commitments
• Coordinating administrative requirements for performances and demonstrations, including student lists, schedules, casting information, chaperoning logistics, and event documentation
• Preparing student reports by collecting, formatting, inputting, and editing teacher comments
• Liaising with the Registrar’s Department regarding registration, auditions, student records, and program information
• Acting as a primary point of contact for students, families, teachers, and other constituents, providing timely and professional customer service
• Responding to participant questions and concerns, following up on issues, and escalating matters to the appropriate staff member when required
• Assisting with departmental communications, reports, and administrative materials
• Supporting the Head of Comprehensive Dance Programs with departmental priorities, projects, timelines, and administrative requirements
• Coordinating administrative workflows and providing day-to-day guidance to part-time administrative staff and volunteers as required
• Maintaining departmental records, filing…