Administrative Manager

Keep Fix One's operations running smoothly by coordinating schedules, managing office systems, and supporting communication across sales, service, and field teams.

From coordinating schedules to maintaining office systems, you’ll keep the day-to-day operations running smoothly — and make a tangible impact on how the business works at every step.

• Coordinate scheduling and dispatch for service teams and field technicians
• Manage customer communication, inquiries, and service updates
• Maintain accurate records, documentation, and filing systems
• Support invoicing, billing, and payment processing workflows
• Handle office administration, supplies, and vendor coordination
• Assist with onboarding new team members and contractors
• Coordinate between sales, operations, and field teams
• Track service metrics, completion rates, and operational KPIs
• 2+ years of administrative, office management, or operations experience
• Strong organizational skills and attention to detail
• Comfortable with scheduling software, CRM systems, and standard office tools
• Ability to manage multiple priorities and work independently
• Problem-solving mindset and proactive approach to operations
• Customer service experience is an asset
• Opportunity to shape how we work and not just follow a process
• Interesting projects with a direct impact on business growth
• Supportive, fast-growing team
• Competitive compensation
• Flexible hybrid work options (Toronto & Ottawa offices)
• Permanent Residency (PR) support may be available to eligible foreign workers, subject to individual application requirements