Unit Clerk - Musculoskeletal & Amputee Rehabilitation

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:SEIU
Number of vacancies: 1
New or Replacement Position: Replacement
Site: West Park Healthcare Centre
Department: Musculoskeletal & Amputee Rehabilitation
Reports to: Manager
Hours: 37.5 hours per week
Wage Range: $27.19 - $28.71 per hour (start rate in accordance with collective agreement)
Shifts: Days;
Status: Permanent Full-Time
Closing Date: August 26, 2026

The Unit Clerk position provides clerk support to nursing and clinical staff contributing to the overall functioning of the unit(s). This includes interacting with patients, their families, visitors and volunteers.

• Greet and assist patients and visitors as required.
• Use computer to assist in data collection activities
• Act as a key communicator with clients, families, physicians, clinicians and other related departments and services.
• Distribute mail, photocopy and answer telephone.
• Develop and maintain manual and/or computerized systems for tracking information. Format letters, memos and other nursing-unit related correspondence, draft and send e-mails.
• Schedule appointments and assessments for patients (including equipment, space availability and transportation as required).
• Ensure nursing unit(s) is adequately stocked with supplies/resources and track utilization of same.
• Maintain patients’ clinical records in accordance with WPHC policy.
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors including:
• Compliance with the safety standards of the hospital and applicable legislation
• Identification and prevention of safety issues and problems
• Taking corrective action, where possible
• Attendance at safety meetings/training/updates in accordance with the Centre’s standards

• Ability to work in a manner that exemplifies the core values of West Park:
  Excellence, Respect, Trust, Collaboration and Accountability.
• Completion of Grade 12 or equivalent
• Minimum one (1) year recent related clerical experience preferred
• Strong knowledge of office practices, processes, and procedures
• Previous on-the-job computer word processing/spreadsheet experience
• Good data entry/keyboarding skills
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Knowledge of Emergency Assistance Codes
• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
• Strong knowledge and experience using
  
  Microsoft Office software environment (Word, Excel, Outlook,…