Tour Leader

Tour Leader, Canada

Join to apply for the Tour Leader, Canada role at Intrepid Travel. We exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we are a certified B Corp with hundreds of trips in over 100 countries.

Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that.

• Provide amazing customer service and travel advice, whether it's leading a group on a hiking trail, supporting local Indigenous communities and businesses, or arranging a group meal in a new destination, creating unforgettable moments for our travellers.
• Ensure the safety and well‑being of your travellers, remaining calm and professional in difficult situations such as lost passports, medical needs or personality clashes.
• Host, lead and execute tours to budget, following the itinerary and fulfilling all administrative duties.
• Be passionate about travel and share your love of it with our customers, embodying our core values:
  Ambitious, Impactful, Real and Together.

• Excellent communication in English.
• Strong collaboration skills with a remote team and independent problem‑solving ability.
• Experience driving a fifteen‑passenger vehicle (with trailer).
• Strong customer service experience and ability to build rapport with a broad range of travellers.
• Travel experience across Canada and passion for sharing your region.
• Basic computer skills – email, work, Excel.
• Ability to operate lodge‑based and camping road trips safely and successfully in various regions of Canada.
• Strong, above‑average critical thinking skills.

This is a seasonal position with the expectation that you are available to work for the entirety of peak season (May‑October). Required certifications include IGA Certification, 16‑hour First Aid, Standard CPR‑C, Leave No Trace Online Awareness, Food Safe (preferred), valid Driver’s License (Class
4), valid Passport, and a Driver’s License‑Class 4 Unrestricted with up to date medical. Consent to pre‑employment and random drug and alcohol testing as well as a criminal background check is required.

The tour leader salary range starts at $165 CAD per day with a $25 stipend, plus performance bonuses and some excellent perks.

• Diverse departures through the year – hiking, biking, festivals, family, premium and foodie trips.
• Travel to where the trip starts (and home again) is included and covered.
• Meals accommodation typically included.
• Learning and development programs, e‑learning and comprehensive tour leader training before you start.
• Internal career opportunities to further your career in travel and beyond.
• Amazing travel discounts for you to experience Intrepid as a passenger.
• Recognition and celebration with awards nights and the chance to travel to our yearly Global Summit.
• Opportunity to support not‑for‑profit Intrepid Foundations projects.

Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries. We support a culture where people can be themselves and encourage applications from people of all backgrounds, including First Nations People, LGBTQI+ people, those living with a disability or from disadvantaged backgrounds, and people from different ethnicities, races, and religions.