Business Analyst

Who we are

At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

We believe in equity,diversity and inclusion ―it’sembedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities,2

SLGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website.

Are you passionate about driving meaningful change and optimizing business processes? As a Business Analyst, you’ll play a pivotal role in shaping the future of Heart and Stroke. You’ll be the vital link between business needs and technology solutions, collaborating with diverse teams to uncover opportunities for improvement and innovation.

In this dynamic role you’ll:

• Partner with stakeholders across the organization to understand current processes and envision future possibilities.
• Lead the way in identifying and implementing process enhancements that deliver real value.
• Support the development of robust planning infrastructure, dashboards, and tools that empower teams to achieve their goals.
• Contribute to the ongoing evolution of our Project Management Office standards and methodologies.
• Be a trusted advisor, helping teams navigate change and embrace new ways of working.

If you’re energized by collaboration, problem-solving, and making a tangible impact, we invite you to join us and contribute to a healthier future for those who live in Canada.

Heart & Stroke provides a hybrid work option for this position. While most work can be performed remotely, candidates must reside within the GTA to accommodate occasional travel to the Toronto office (Yonge & Eglinton) as business needs arise.

• Collaborate with business stakeholders to define and document high-level requirements and project scope.
• Lead detailed requirements gathering for current state analysis and future process mapping.
• Identify gaps and support effective decision making and risk assessment for initiatives.
• Summarize challenges and recommendations for team review.
• Prepare clear documentation, diagrams, and process maps; work with stakeholders to prioritize requirements.
• Validate requirements with internal teams to ensure business needs are met.
• Maintain and refine detailed requirements.
• Partner with BSAs as they create user stories, process flows, and test cases; ensure stakeholder sign‑off.
• Contribute to project documents, including business cases, charters, and RAID logs.

• Support operational efficiency initiatives outside of projects by identifying process improvement opportunities.
• Engage stakeholders to assess current processes, pain points, and desired outcomes.

• Serve as the EPMO team's main contact for cross-functional collaboration, managing activities and escalation.
• Work with stakeholders to understand current and future states of projects and improvement efforts.

• Bachelor’s degree in Business, Engineering, Computer Science, or related technology field.
• Business Analyst Designation (completed or in progress) preferred.
• Knowledge of Business Analysis Body of Knowledge (BABOK).
• Knowledge of process optimization methodologies (e.g. Lean Six Sigma) would be an asset.

• Minimum five years of project experience, with some of that time working on technology systems implementations.
• Minimum three years of experience as a business analyst.

• Excellent facilitation and communication skills to help others think holistically about current and future states.
• Ability…