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Program Lead, Vendor Management

Job in Toronto, Ontario, C6A, Canada
Listing for: ButcherBox
Full Time position
Listed on 2026-01-30
Job specializations:
  • Business
    Business Management, Business Analyst
Job Description & How to Apply Below

Who We Are

Butcher Box is a certified B Corp headquartered in Boston, and honored to be celebrating our second year in a row on Inc.'s list of Best Workplaces. At Butcher Box, we believe in better. That’s why we deliver 100% grass‑fed, grass‑finished beef, free‑range organic chicken, pork raised crate‑free, and wild‑caught seafood directly to our members’ doors. All of our products are humanely raised or wild‑caught and never given antibiotics or added hormones ever.

We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another.

We’re always looking for outstanding people to join our mission!

About the Role

The Program Lead of Vendor Management is responsible for owning and operating the company’s vendor management program across a diverse, externalized supply base. In an asset‑light operating model, this role ensures that critical third‑party vendors consistently meet commercial expectations, while also delivering on the company’s social, environmental, quality, and ethical standards.

This role serves as the primary point of accountability for vendor governance—managing relationships, performance, risk, and continuous improvement—while partnering closely with procurement, quality, legal, finance, and operations teams. The role requires strong vendor management, negotiation, and stakeholder management skills, paired with a deep commitment to integrity and compliance. The role reports into the Head of Impact and Sustainability, with close relationships with General Counsel and finance leadership.

Key Responsibilities Vendor Management & Governance (Primary Focus)
  • Own the end-to-end vendor management program for external suppliers, co‑manufacturers, and service providers in an asset‑light model
  • Develop, maintain, and enforce vendor standards, contracts, and performance expectations across social, environmental, quality, and ethical dimensions
  • Lead vendor onboarding, classification, ongoing performance management, and offboarding processes
  • Serve as the primary owner of vendor scorecards, business reviews, and corrective action plans
Vendor Relationship Management & Negotiation
  • Lead or support commercial and non‑commercial negotiations related to standards, corrective actions, remediation timelines, and continuous improvement commitments
  • Partner with senior leaders to assess trade‑offs between cost, risk, performance, and values
  • Drive alignment between contractual terms and operational reality
Risk Management & Issue Resolution
  • Identify, assess, and elevate vendor‑related risks across compliance, reputation, continuity of supply, and performance
  • Lead response and remediation efforts for vendor non‑compliance, audit findings, or emerging risks
  • Coordinate cross‑functional decision‑making on vendor performance issues, including potential exits or escalations
B Corp, Compliance & Standards Alignment
  • Ensure vendor management practices align with B Corp standards and other relevant certifications or regulatory requirements
  • Own documentation, evidence collection, and reporting related to vendor compliance for audits and assessments
  • Monitor evolving standards and expectations and translate them into vendor requirements
  • Support Sr. Director, Impact and Sustainability, in setting goals with critical vendors related to the material risk and opportunities in our supply chain
Cross‑Functional Coordination & Reporting
  • Partner closely with procurement, quality, legal, finance, operations, and marketing to ensure consistent and credible vendor governance
  • Prepare executive‑ready reporting on vendor performance, risk, and improvement initiatives
  • Support alignment between vendor practices and external‑facing claims or commitments
Continuous Improvement & Program Maturity
  • Design and implement improvements to vendor management systems, tools, and processes as the company scales
  • Benchmark vendor…
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