Who We Are:
Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
Who You Will Work With:
The vacant Business Continuity Management Business Partner role will report to the Leader, Business Continuity Management & Corporate Insurance. The Business Continuity Management Business Partner is under the Risk and Finance Department within Vendor Management Office and will ensure the development and maintenance of BCPs to ensure essential functions continue during and after a disaster or disruption in its operations with regular testing and updates mandated for effectiveness and operational resilience aligning with existing and new regulatory and audit requirements.
What You Will Do:
Planning, Preparation and Execution
:
Document the technical business processes, critical people (resources), systems and controls to ensure the organization can seamlessly provide continuous operational services in the event of a business disruption and/or disaster through the preparation and updates of corporate and product BIA’s and BCP’s.
Data Integrity and Transformation
:
Ensure the transition of the BIA’s and BCP’s transition into the BCM Module Tool within Service Now to ensure the data integrity.
Testing, Evaluation and Compliance
:
Improve and execute the testing program, for the BCM Program including development of customized exercises to evaluate levels of preparedness and recovery capabilities of the response plans to improve effectiveness aligning with Testing Protocols to comply with contractual and regulatory compliance requirements.
Exercises
:
Facilitate applicable tabletop exercises, call trees and evacuations including liaising with internal stakeholders for successful delivery of exercises and assist in the planning of the annual Crisis Management Team exercise.
Contractual Arrangements
:
Ensure the BCM Program, including improvements are tested as required through its life cycle to comply with contractual and regulatory compliance requirements and standards.
Communication
:
Ensure BCM Program is communicated clearly to stakeholders and departments.
Team Collaboration
:
Work collaboratively with all business units through the preparation of the annual BCM Program Planning, Updates and new BIA’s and BCP’s
Reporting
:
Completion of Post Incident and Test Reports incorporating findings, gaps and action items within specified time frames, including action items.
Compliance and Analysis
:
Stay abreast of the emerging trends and comply with all internal/external regulatory requirements and audits by deliverable dates.
Documentation: Ensure all BCP Program documentation is current and updated as required and posted immediately.
Business Processes and Controls
:
Ensure weekly review and updates to the business processes and controls.
Weekly/Daily Updates
:
Provide weekly/daily updates as required to ensure all initiatives, assignments and projects remain on track as planned.
Intranet (HUB) Maintenance
:
Ensure all training materials and BCM Program is current and up to date
Additional tasks are subject to being assigned by the Leader.
This role will back-up the other BCM, Business Partner.
What You Bring:
A minimum of 6-10 years’ experience of Business Continuity Management in a financial institution, (Schedule 1 or Schedule
2) within IT Department and/or Commercial and Lending Platform or Fintech.
Certified Business Continuity Professional (CBCP) or similar certification in good standing, including…
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