Director, Business Development

Director, Business Development at Vetster Join our mission:

Vetster is seeking a Director of Business Development to own and scale our employer and group benefits business, including Vetster for Business (VFB) and Vetster for Groups (VFG). This role is responsible for driving new partner acquisition, expanding existing accounts, and delivering long-term growth and retention across some of Vetster’s most high-impact enterprise relationships.

This is a hands-on, revenue-owning enterprise role spanning the full commercial lifecycle — from prospecting and deal execution through onboarding, launch, renewal, and expansion. You will ensure Vetster’s services are seamlessly integrated into partner ecosystems, and that usage, engagement, and outcomes are consistently optimized.

Reporting directly to the VP of Enterprise, this role blends strategic sales leadership, partner ownership, and executional rigor. You will work closely with employers, brokers, consultants, property groups, and associations to position Vetster as a differentiated, modern pet care benefit, while partnering cross-functionally to bring programs to life and scale them effectively.

The ideal candidate thrives in a fast-paced, high-growth environment and is equally comfortable leading partner conversations, managing complex internal workflows, and translating insights into renewals and expansion. You operate with both strategic altitude and executional precision, and are energized by building durable enterprise programs that compound over time.

Please note that this is a hybrid role with 2 days per week at Vetster HQ, 14 Birch Avenue, Toronto (Yonge and Summerhill)

• Own revenue growth across Vetster for Business through strategic business development and account expansion
• Develop and execute channel strategies targeting employers, brokers, consultants, property managers, and group administrators
• Manage the full sales cycle from initial outreach through contract negotiation, launch, and renewal
• Build and maintain strong relationships with senior stakeholders across partner organizations
• In partnership with your internal team, lead new partner launches, working cross-functionally to coordinate onboarding, enablement, and go-to-market execution
• Expand existing accounts through renewals, upsells, and multi-year partnerships
• Track all partner activity, pipeline, revenue forecasts, and account health in CRM tools
• Respond to RFPs, RFIs, and inbound partnership opportunities in a timely and professional manner
• Represent Vetster externally at client meetings, industry events, conferences, and networking forums
• Collaborate closely with Marketing to develop employer-ready sales collateral, benefit positioning, and enablement materials
• Partner with internal teams to continuously improve onboarding, reporting, and lifecycle management processes
• Monitor competitive landscape, industry trends, and evolving expectations within employer and group benefits

• 6+ years of experience in B2B business development, enterprise sales, or partnerships
• Proven experience selling into employers, brokers, consultants, or benefit-adjacent channels preferred
• Strong understanding of voluntary benefits, employee benefits, or group-based distribution models
• Track record of owning and growing revenue through complex, consultative sales cycles
• Experience managing large, multi-stakeholder accounts with long-term renewal dynamics
• Comfortable working with data, forecasts, and performance metrics to guide sales strategy
• Excellent communication, presentation, and relationship-building skills
• Ability to operate independently in a fast-moving, high-growth environment
• Bachelor’s degree in business, marketing, or related field (or equivalent experience)
• Willingness to travel up to 25% for partner meetings, conferences, and events

Compensation and Benefits

• The expected salary band for this position is $100,000-$120,000
• Quarterly performance-based variable compensation tied to revenue and growth (details of which will be shared in your preliminary call with Mike Wilson, VP of Enterprise)
• Unlimited access to Vetster for your pets.
• Dog-friendly office environment.
• Generous vacation…